Advisory Director Client Relationship Executive - Outsourcing

About the role

Grant Thornton is seeking an Advisory Director Client Relationship Executive (CRE) to accelerate the growth of our Outsourcing solution area, through deep, trust-based executive relationships, high-impact solution orchestration, and active daily prospecting.

Responsibilities

• Lead efforts to acquire new clients through direct individual prospecting and sales activities, including prospect identification, research, account penetration, and qualification of potential business opportunities.
• Generate demand and close sales from both existing relationships and newly developed middle market and Fortune 1000 prospects.
• Responsible for growing recurring outsourced services revenue across both middle market and Fortune 1000 accounts.
• Develop high-level executive relationships with decision makers, officers, directors, CIOs, and other C-suite leaders at prospective and existing client organizations.
• Build and maintain a strong pipeline, connecting with, and building strong relationships with IT and business executives, and coordinating subject matter experts to support sales opportunities and client pursuits.
• Identify and anticipate business challenges, operational improvement opportunities, and recurring revenue opportunities.
• Create and accelerate market awareness, interest, and conversion among prospects, clients, and industry influencers.
• Facilitate alignment across stakeholders during Advisory services sales presentations and executive working sessions.
• Negotiate and participate in pricing strategy to ensure GT is competitive while protecting value.
• Champion responsible, practical AI adoption in pursuit narratives, coordinating with AI and risk leaders as needed.
• Expand awareness of the firm's outsourcing, consulting, and technology capabilities through professional associations, industry events, speaking engagements, and thought leadership activities.
• Stay current on technology, outsourcing, and business trends to engage credibly with executives and identify new opportunities.
• Regularly (daily) and consistently use CRM/OneView to ensure activity, pipeline, and customer data are current and decision-useful.
• Participate in the Sales Verification Process (SVP) for all origination claims.
• Model GT's commitment to quality, integrity, and trust in all client interactions.

Qualifications

• Minimum of at least 10 years of overall sales experience with at least 5 years selling professional services to middle market and Fortune 1000 with an emphasis on ITO services.
• Proven track record as a top-producing salesperson with demonstrated success achieving and exceeding annual sales quotas.
• Must demonstrate experience in hunting new logo accounts by attending networking events, executing outbound campaign strategy, and developing partner relationships.
• Responsible for building your own pipeline and driving opportunities to close in on to meet/exceed sales expectations.
• Ability to engage in CIO conversations about technology and business needs.
• Strong understanding of technology trends, IT operations, cloud services, managed services, and technology-enabled business transformation.
• Working knowledge of IT service management frameworks, service delivery models, automation technologies, and enterprise platforms such as ServiceNow and similar ITSM solutions.
• Ability to articulate the value proposition of nearshore outsourcing, shared services, managed services, and technology modernization solutions.
• Experience selling and structuring multi-year programs (including managed services / outsourcing / shared services models) preferred.
• Advanced communication and presentation skills (executive-level decks, whiteboarding, facilitating decision sessions).
• Experience in managing CRM activities and sales process.
• Direct experience in professional services firms, with working knowledge of how partner-led, client-service organizations operate.
• Bachelor’s degree or equivalent professional experience required; MBA or other advanced degree preferred.

Pay

The base salary range for this position is between $180,000 and $220,000. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job -related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity.

Schedule

Travel up to ~25%, variable by portfolio.