Advisory Director Client Relationship Executive - Outsourcing
About the role
Grant Thornton is seeking an Advisory Director Client Relationship Executive (CRE) to accelerate the growth of our Outsourcing solution area, through deep, trust-based executive relationships, high-impact solution orchestration, and active daily prospecting.
Responsibilities
- Lead efforts to acquire new clients through direct individual prospecting and sales activities, including prospect identification, research, account penetration, and qualification of potential business opportunities.
- Generate demand and close sales from both existing relationships and newly developed middle market and Fortune 1000 prospects.
- Responsible for growing recurring outsourced services revenue across both middle market and Fortune 1000 accounts.
- Develop high-level executive relationships with decision makers, officers, directors, COs, and other C-suite leaders at prospective and existing client organizations.
- Build and maintain a strong pipeline, connecting with, and building strong relationships with business executives, and coordinating subject matter experts to support sales opportunities and client pursuits.
- Identify and anticipate business challenges, operational improvement opportunities, and recurring revenue opportunities, positioning GT's full-service Advisory approach.
- Facilitate alignment across stakeholders during Advisory services sales presentations and executive working sessions.
- Negotiate and participate in pricing strategy to ensure GT is competitive while protecting value.
- Champion responsible, practical AI adoption in pursuit narratives, coordinating with AI and risk leaders as needed.
- Expand awareness of the firm's outsourcing, consulting, and technology capabilities through professional associations, industry events, speaking engagements, and thought leadership activities.
- Stay current on technology, outsourcing, and business trends to engage credibly with executives and identify new opportunities.
- Use CRM/OneView to ensure activity, pipeline, and customer data are current and decision-useful.
- Participate in the Sales Verification Process (SVP) for all origination claims.
Qualifications
- Minimum of at least 10 years of overall sales experience with at least 5 years selling professional services to middle market and Fortune 1000 with an emphasis on BPO services.
- Proven track record as a top-producing salesperson with demonstrated success achieving and exceeding annual sales quotas.
- Experience in hunting new logo accounts by attending networking events, executing outbound campaign strategy, and developing partner relationships.
- Responsible for building your own pipeline and driving opportunities to close in on to meet/exceed sales expectations.
- Provide credible knowledge and understanding of BPO to client personnel at the executive and managerial levels.
- Strong understanding of the theory and practice of back office business operations such as Accounting, Customer Service, professional services and/or outsourcing.
- Understand the value proposition of Nearshore vs Offshore outsourcing model.
- Ability to articulate the value proposition of nearshore outsourcing, shared services, managed services, and technology modernization solutions.
- Experience selling and structuring multi-year programs (including managed services / outsourcing / shared services models) preferred.
- Advanced communication and presentation skills (executive-level decks, whiteboarding, facilitating decision sessions).
- Working knowledge of modern Advisory domains (e.g., CFO Advisory, Business Consulting, Risk Advisory, Technology Modernization, Transactions, AI, Outsourcing).
- Experience in managing CRM activities and sales process.
- Direct experience in professional services firms, with working knowledge of how partner-led, client-service organizations operate.
- Bachelor’s degree or equivalent professional experience required; MBA or other advanced degree preferred.
Pay
The base salary range for this position is between $180,000 and $220,000. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job-related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity.
Schedule
This position requires in-person attendance at least three days per week, either at a GT office or client site. Consistent with the firm's hybrid work model.