Advisor, Software Developer

About the Role

The Advisor, Software Developer -- IIB provides leadership and initiative in a team environment, ensuring the application of systems thinking principles. This role enables team members to independently design, code, test, and deploy software while mentoring less senior developers.

Responsibilities

• Integrate, configure, and support Sterling WMS components, ensuring reliable data flow between warehouse systems and enterprise applications.
• Analyze Sterling WMS-related issues across inbound, outbound, and inventory workflows; perform root-cause analysis and implement corrective actions to maintain operational continuity.
• Encode, test, debug, and document complex software/programs.
• Review, analyze, troubleshoot, and modify core and customized software.
• Respond to escalated customer inquiries and requests for technical/operational support.
• Resolve complex technical matters to meet customer service level agreements.
• Analyze and implement corrective actions for root cause analysis and defect resolution.
• Follow documented Software Development Life-Cycle standards.
• Provide consultation on complex projects as a top-level contributor or specialist.
• Serve as point of contact for higher-level or complex issues, collaborating with senior leaders for resolution.
• Design, develop, test, and support applications using MQ, IBM Integration Bus, ESQL, Java, EDI, Oracle Database, SOAP/REST Web Services, DataPower, API Connect, XML, SOA, ESB, and workflow technologies.
• Develop technical and conceptual specifications; prepare prototypes for proof of concept.
• Configure and integrate interfaces to other application systems; develop data-related files.
• Analyze data, troubleshoot issues, provide root cause analysis, and resolve problems with optimal solutions.
• Communicate with end-users and customers to collect and clarify business requirements.
• Develop test plans to ensure thorough testing and documentation.
• Mentor team members; peer review technical deliverables for compliance with requirements.
• Develop basic queries for troubleshooting production support issues.
• Generate reports using queries and PL/SQL; analyze data.
• Provide after-hours or on-call support as required, including weekends and evenings.

Requirements

• Bachelor's degree or equivalent in Computer Science, Information Systems, or related field.
• 8 years of relevant experience.
• Excellent verbal and written communication skills.
• Strong understanding of Java (1.4+), JSP, XML, HTML, JavaScript.
• Experience with Oracle 9+; programming with SQL and PL/SQL.
• Ability to read, analyze, and interpret business periodicals, journals, technical procedures, work instructions, process maps, and regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from diverse audiences.
• Ability to solve practical problems and manage variables in non-standardized situations.
• Basic understanding of and willingness to adopt industry standards.
• Customer service driven.

Physical & Cognitive Requirements

• Ability to follow policies and procedures.
• Ability to read, write, and interpret information.
• Ability to add, subtract, multiply, and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit, walk, or stand for the duration of the shift.
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift/carry items up to 50 pounds.

Benefits

• Competitive wages depending on location and experience, paid bi-weekly for both full-time and part-time opportunities.
• 401(k) plan with company match after 1 year.
• Tuition reimbursement program.
• Holiday pay and accrued paid time off programs offering both Vacation and PTO.
• Medical, dental, vision, and voluntary benefits available on day one.
• Basic life insurance and basic AD&D coverage.
• Supplemental Life and Supplemental AD&D.
• Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service.
• Paid parental leave for both moms and dads.
• Paid bereavement and jury duty.