Advisor Product Lead

About the role

The Advisor Product Lead will own the advisor AI Chat experience, building it to be accessible to all advisors, and will also build Tern's advisor mobile app from the ground up. They will manage the advisor selling and marketing tools that help advisors book more business, grow and lead the advisor team through the critical Fall development push, and continuously improve the advisor experience based on user feedback.

Responsibilities

• Own the advisor AI Chat experience end to end, ensuring it is accessible to all advisors and shipping 5+ enhancements a week.
• Build a real cost-to-value model for AI Chat so the experience scales without the economics breaking.
• Build Tern's advisor mobile app from the ground up, starting with the core advisor workflows.
• Own the advisor selling and marketing tools that help advisors book more business.
• Grow and lead the advisor team through the critical Fall development push.
• Live in the advisor Facebook group, the feedback community, and on research calls, and turn what you hear into shipped improvements fast.
• Do the full PM loop yourself: research, PRDs, weekly-shippable scoping, QA, and rollout.

Requirements

Early-stage startup operator. You were an early PM at a small, high-growth, well-backed startup (seed or Series A) and stayed 3+ years, long enough to live with the consequences of your own decisions.

Deep AI product development. You've shipped AI and LLM-powered features hands-on, and you're fluent in the real tradeoffs: model cost, quality, latency, and how to operationalize a roadmap that drives measurable value, not demos.

Ruthless shipping pace. You're comfortable in an environment where squads ship every week. You can break a big build into weekly chunks with standalone value, and you're rarely the blocker.

Operational excellence. You understand users to an extreme, communicate with ruthless clarity, and own your outcomes to a fault. You sweat the details and things you own just tend to go well.

Qualifications

• Bonus points for:
• Experience with AI chat or agent interfaces specifically.
• Travel or marketplace background.
• Founder or founding-team experience.

Skills

• Strong problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to prioritize and manage multiple projects simultaneously.
• Experience with agile methodologies and rapid iteration.

Benefits

Tern offers a competitive salary, equity, and benefits package.

Pay

$160K - $200K

Schedule

Full-time position.