Advisor, Network Ops

About the role

The Advisor, Web Infrastructure role supports, administers, and continuously improves enterprise web infrastructure that enables secure, reliable, and scalable application delivery across Phillips 66.

Responsibilities

• Support daily operations for application delivery and web infrastructure platforms across on-premises and cloud environments
• Implement, administer, and optimize F5 BIG-IP solutions, with emphasis on LTM and strong familiarity with APM, ASM/AWAF, DNS/GTM, and related capabilities
• Support and administer Citrix ADC / NetScaler and other load balancing technologies as needed
• Design and implement application delivery and load balancing solutions for custom and vendor-supported applications
• Implement and support Azure and AWS load balancing and application delivery services
• Administer TLS certificates, HTTPS configurations, and related encryption standards across web infrastructure components
• Apply standard security configurations to web infrastructure devices in accordance with established procedures and standards
• Execute commissioning and decommissioning processes for web infrastructure components
• Troubleshoot and resolve infrastructure and application delivery issues through analysis, documentation review, option evaluation, and implementation of effective solutions
• Develop new operational procedures and update existing documentation to improve support consistency and efficiency
• Partner with infrastructure, network, security, and cloud teams to maintain stable and secure service delivery
• Participate in problem management, change activities, and continuous improvement efforts related to web infrastructure services

Requirements

• Likely authorized to work in the United States
• 5 + years technical IT experience, including direct experience with networking and infrastructure technologies
• 5 + years’ experience in HTTP, HTTPS, and general web application delivery concepts
• Advanced efficiency working with TCP/IP, firewalls, virtual environments, and core network troubleshooting concepts
• Advanced efficiency in Transport Layer Security (TLS) and certificate management
• Advanced efficiency in analytical, troubleshooting, and problem-solving skills, including network tracing and internet-related issue analysis
• 3 + years communicating effectively across teams (technical and non-technical), manage priorities, and support multiple efforts simultaneously

Preferred

• Degree in Management Information Systems, Computer Science, or a related technical discipline
• Extensive experience supporting enterprise web infrastructure environments
• Deep hands-on experience administering F5 BIG-IP in production environments, with particular emphasis on LTM
• Experience with additional F5 modules such as APM, ASM/AWAF, DNS/GTM, and SSL Orchestrator
• Experience with Citrix ADC / NetScaler administration and support
• Experience supporting Azure and AWS load balancing and application delivery services
• Knowledge of authentication and federation protocols such as Kerberos, NTLM, SAML, OAuth, and Basic authentication
• Experience configuring HTTPS, certificates, and secure application publishing on devices or servers
• Understanding of reverse proxy design and support
• Familiarity with Active Directory and LDAP concepts and practices
• Familiarity with formal ITSM processes and tools such as ServiceNow or Remedy
• Experience developing automation, custom monitoring, scripting, or operational improvements for infrastructure platforms

Benefits

Compensation Range: $125,00- $152,900. Benefits include: Annual Variable Cash Incentive Program (VCIP) bonus, 8% 401k company match, Cash Balance Account pension, Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP, Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services.