Advisor - Del Mar Highlands

About the role

Warby Parker is searching for a well-rounded Sales Advisor to help deliver exceptional service to every customer. In this role, you’ll support our retail locations across the U.S. and Canada, directly impacting Warby Parker’s success through customer interactions, process improvements, and special projects. You’ll showcase Warby Parker’s brand philosophy while making glasses shopping a memorable experience.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor
• Delight customers through exceptional service
• Demonstrate unparalleled product knowledge and offer style advice
• Reinvent retail and the glasses-shopping experience through creative ideas
• Anticipate the needs of your team and customers, and assist proactively
• Foster an inclusive culture by treating customers and colleagues with respect

Qualifications

• Excited to work and learn at a fast-paced, high-growth company
• Customer-facing experience in a service-minded environment
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations
• A positive team player who leads by example
• Able to communicate effectively with diverse groups of people
• Organized, attentive, and detail-oriented
• An energetic self-starter with an entrepreneurial spirit
• Interested in fashion and technology
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Pay

Warby Parker offers a comprehensive compensation package, including a competitive base salary/hourly rate and variable compensation for eligible employees. The range listed is a good-faith estimate at the time of posting, with final compensation determined by qualifications, experience, internal equity, and market data. Non-exempt employees are eligible for overtime pay if required to work more than 40 hours in a workweek.

Benefits

Full-time employees:

• Health, vision, and dental insurance
• Life and AD&D insurance
• Paid sick leave (1 hour per 26 hours worked in WA)
• Paid holidays (5 per year in WA)
• Vacation days (5–10 per year in WA, after waiting period)
• Retirement savings plan (401(k))
• Parental leave (including non-birthing parents)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support
• Optical education reimbursement
• Free eyewear
• Additional benefits available upon request

Part-time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave (1 hour per 30 hours worked in WA)
• Additional benefits available upon request