Advertising Account Specialist

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

About the role

The Customer Experience team is built on four integrated pillars that work together to deliver a seamless, high-value advertising experience.

• Account Management partners closely with Sales and advertisers to provide strategic guidance, data-driven multiscreen solutions, and actionable performance insights.
• Execution brings campaigns to life through Ad Operations, Media Content, Optimization, and Reporting, ensuring accurate delivery, quality control, and clear performance visibility.
• Process Design, Development & Continuous Improvement standardizes end-to-end workflows to drive clarity, efficiency, and consistency across the organization.
• Optimization Design develops smart optimization rules and campaign analysis, while Implementation & Enablement tests new systems and processes and provides support across Customer Experience.

Together, these teams form a cohesive, scalable organization committed to elevating the advertiser journey and driving strong business outcomes. Spectrum Reach’s Customer Experience team is a high-performing culture that plays an essential role in delivering cutting-edge advertising solutions to our clients. On any given day, you’ll find yourself balancing multiple competing priorities, collaborating with internal teams, and building relationships with key internal stakeholders.

Responsibilities

• Creating proposals and strategic recommendations for clients based on client objectives and inventory analysis
• Working cross-departmentally to create solutions for our clients
• Partnering with Account Executives and clients on effectiveness of multi-screen campaigns
• Gathering feedback on the client campaigns
• Providing post-campaign performance recap as well as strategic recommendations for improvement
• Ensuring Sales has all the materials needed to maximize the sales of our multi-screen product portfolio

Requirements

• Demonstrated ability to develop positive working relationships with Sales Executives and other cross-functional support departments
• Demonstrated ability to think strategically and problem-solve creatively
• Ability to adapt to change quickly, prioritize, and handle multiple tasks with competing deadlines
• Strong attention to detail
• Experience with computer software including MS Office, PowerPoint or Canva, and Spreadsheets, Excel or Google Sheets
• Strong knowledge of advertising research databases such as Nielsen, Scarborough, MRI, Kantar, BIA/Kelsey, eMarketer, and comScore
• Ability to create client advertising schedules and multi-task with various projects
• Ability to decipher between client needs

Qualifications

• Bachelor’s degree or equivalent work and/or education experience
• 2+ years’ work experience working with and/or supporting a Sales team

Preferred Qualifications

• 2+ years’ working in Advertising sales
• Ability to pull and analyze advanced campaign metric reporting utilizing internal and external tools (e.g., Freewheel, and other proprietary tools)

Benefits

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.