Advertiser Success Manager - Retail
adMarketplace · New York, United States · 3 mo ago
On-siteAdvertising$90k–$115k/yrFull-time
Key Responsibilities
- Manage and grow relationships with enterprise retail and eCommerce advertisers, delivering a high-touch, consultative experience
- Serve as a strategic advisor, aligning client objectives with performance strategies
- Develop and execute account plans aligned with retail KPIs such as ROAS, CPA, AOV, and conversion rate
- Leverage data and insights to identify trends in consumer behavior, seasonality, and product performance
- Drive revenue growth through upselling and cross-selling within existing accounts
- Identify opportunities tied to retail moments (e.g., peak seasons, promotions, product launches) to scale performance
- Guide clients through strategic decision-making using data-backed insights and a challenger/consultative approach
- Lead Quarterly Business Reviews (QBRs), translating performance data into clear insights and forward-looking strategies
- Build strong relationships with stakeholders, including executive-level clients
- Partner cross-functionally with Sales, Product, and Campaign Management to ensure seamless execution and alignment
- Contribute to team knowledge sharing, retail vertical insights, and best practices
Qualifications
- 3–5+ years of account management experience, ideally with enterprise retail or eCommerce clients in digital advertising
- Proven track record of driving account growth through upselling and strategic account management
- Strong analytical skills with the ability to interpret data and translate insights into action
- Experience working with performance metrics such as ROAS, CPA, AOV, and conversion rate
- Excellent communication and presentation skills, both in-person and virtual
- Able to engage and influence stakeholders at multiple levels, including executives
- Strategic thinker comfortable solving complex business challenges quickly and creatively
- Self-motivated, proactive team player with strong ownership and sense of urgency
- Strong interpersonal skills and ability to collaborate cross-functionally
- Bachelor’s degree required
Pay
Compensation Range: $90,000-$115,000 + Commission & Equity
Schedule
No Third Party Recruiters. We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.