Adventureland Park - Retail Attendant (14/15yr Old)

Roles & Responsibilities

• Welcome and greet all guests with a smile as they enter retail locations
• Initiate conversations with guests and assist with any questions they may have regarding our merchandise or souvenirs
• Maintain a general knowledge of all available merchandise to assist guests with questions regarding our products
• Attempt to increase revenue by utilizing various sales techniques, such as suggestive selling or upselling
• Resolve guest concerns in a courteous and prompt manner
• Promptly communicate potential issues or complaints to retail or park leadership, as needed
• Operate all POS equipment accurately to finalize all purchases
• Ensure merchandise is well stocked, organized, and presentable
• Refold or rehang clothing items as necessary
• Ensure the retail locations are clean and safe for our guests
• Operate mobile retail carts, when applicable
• Ensure that the retail space is free of tripping hazards or any other threats that could potentially injure a guest or another
• Host all other duties assigned by leadership

Education & Experience

• No education required
• Previous work experience is not required
• Language: Ability to read, write, and speak fluent English
• Spanish or other bilingual language skills are a plus

Requirements

• Must be at least 14 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Some exposure to dust and chemical cleaning agents

Working Conditions

• This role will be based in one or more retail locations throughout the park, with exposure to both indoor and outdoor environments

About the Role

As an Adventureland Park - Retail Attendant (14/15yr Old), you will make friends and get to meet new people every day while assisting them in our gift shops. You will be part of a team that brings families closer together by creating memorable experiences.

Qualifications

We are looking for enthusiastic and friendly individuals who are passionate about providing excellent customer service. You should be able to work independently and as part of a team, and enjoy working with people of all ages.

Skills

Excellent communication skills, ability to handle multiple tasks simultaneously, and a positive attitude are essential. Additionally, familiarity with POS systems and a strong understanding of customer service principles are beneficial.

Benefits

Adventureland offers a variety of benefits to its employees, including flexible scheduling, free admission to the park, and opportunities for cross-training and skill development.

Pay

The pay rate for this position is $12.50 per hour.

Schedule

Shifts are typically 4 hours long and may vary depending on the needs of the store. Shifts may also include evenings, weekends, and holidays.