Jobs · Management · North Carolina

Advancement Database and Operations Manager

Carolina Friends School · Durham, NC · 1 mo ago
On-siteManagementFull-time

Core Responsibilities

  • Process all gift entries in Raiser’s Edge, including online donations, pledges, stock transfers, in-kind gifts, and payroll deductions
  • Ensure timely and accurate gift processing that donors can count on
  • Generate acknowledgments and receipts in coordination with the Annual Giving & Stewardship Assistant Director
  • Maintain clean, accurate constituent records and giving histories
  • Manage mail and mailing list updates to keep communications accurate and relevant
  • Conduct annual data updates for new and departing students, families, and staff

Gift Reconciliation & Financial Coordination

  • Reconcile Advancement records with the Business Office on a regular schedule
  • Investigate and resolve discrepancies to ensure audit-ready documentation
  • Support year-end reporting and donor substantiation requirements

Reporting, Segmentation & Progress Tracking

  • Produce regular reports tracking the Annual Fund performance, LYBUNT (Last year But Unfortunately Not This) trends, monthly giving retention, and major donor activity
  • Monitor and track progress toward fundraising goals and milestones
  • Provide data support for Advancement Committee and Board reports
  • Support campaign segmentation and progress tracking (non-managerial role)
  • Complete annual DASL (Data and Analysis for School Leadership) Advancement reporting

Endowment Data Management (Adavico)

  • Maintain accurate endowment fund records in the Adavico, including fund purposes, restrictions, donor intent language, and balances and distributions
  • Collaborate with Advancement and Communications teams to gather stories, photos, and impact narratives for donor-facing endowment reports
  • Track report delivery and donor follow-up
  • Maintain records of solicitations and donor outreach through database appeal and action tracking

Data Integrity & Systems Improvement

  • Establish and maintain database policies, procedures, and best practices
  • Lead data hygiene initiatives, imports, and exports
  • Train Advancement staff on database functionality and best practices
  • Recommend system improvements to enhance efficiency and accuracy

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