Advancement Database and Operations Manager
Carolina Friends School · Durham, NC · 1 mo ago
On-siteManagementFull-time
Core Responsibilities
- Process all gift entries in Raiser’s Edge, including online donations, pledges, stock transfers, in-kind gifts, and payroll deductions
- Ensure timely and accurate gift processing that donors can count on
- Generate acknowledgments and receipts in coordination with the Annual Giving & Stewardship Assistant Director
- Maintain clean, accurate constituent records and giving histories
- Manage mail and mailing list updates to keep communications accurate and relevant
- Conduct annual data updates for new and departing students, families, and staff
Gift Reconciliation & Financial Coordination
- Reconcile Advancement records with the Business Office on a regular schedule
- Investigate and resolve discrepancies to ensure audit-ready documentation
- Support year-end reporting and donor substantiation requirements
Reporting, Segmentation & Progress Tracking
- Produce regular reports tracking the Annual Fund performance, LYBUNT (Last year But Unfortunately Not This) trends, monthly giving retention, and major donor activity
- Monitor and track progress toward fundraising goals and milestones
- Provide data support for Advancement Committee and Board reports
- Support campaign segmentation and progress tracking (non-managerial role)
- Complete annual DASL (Data and Analysis for School Leadership) Advancement reporting
Endowment Data Management (Adavico)
- Maintain accurate endowment fund records in the Adavico, including fund purposes, restrictions, donor intent language, and balances and distributions
- Collaborate with Advancement and Communications teams to gather stories, photos, and impact narratives for donor-facing endowment reports
- Track report delivery and donor follow-up
- Maintain records of solicitations and donor outreach through database appeal and action tracking
Data Integrity & Systems Improvement
- Establish and maintain database policies, procedures, and best practices
- Lead data hygiene initiatives, imports, and exports
- Train Advancement staff on database functionality and best practices
- Recommend system improvements to enhance efficiency and accuracy