Advanced Water Technician
About the Role
A Specialist in Water Damage - Advanced is an expert in the drying and repair of residential buildings, large commercial, industrial, and institutional buildings, and their contents. This role serves as a local, regional, and national resource for BELFOR, with competencies including electronics and machinery management, books and documents, and specialized drying. The specialist delimits and dimensions large losses, specifies drying systems (including heat and desiccant), and possesses practical knowledge of electrical demand for drying equipment and temporary energy needs. Proficiency in reading plans, floor plans, and integrating HVAC systems to enhance drying is required. In catastrophe (CAT) situations, advanced specialists lead multiple teams and take on significant production responsibility. This is a Level 4 position, the highest in the progressive Water Damage career path.
Responsibilities
- Direct teams in the proper use of personal protective equipment (PPE).
- Review daily project requirements, document progress, and notify managers of challenges.
- Provide field documentation, including photographic records, charts, and sketches for third-party administrator (TPA) projects.
- Use acquired skills to draw sketches, read plans and floor plans, develop moisture content records, complete psychrometric records, and determine drying objectives.
- Calculate humidity load in buildings, affected cubic meters, and request additional support for large water losses.
- Determine electrical consumption of drying equipment, operate 220/110 converters, and assess temporary power source requirements.
- Perform daily vehicle safety and maintenance inspections, ensuring cleanliness and operational readiness.
- Adhere to BELFOR standards for safeguarding client property.
- Demonstrate deep knowledge of customer service principles and practices.
- Work under time constraints to meet deadlines, including periodic travel and night/weekend work.
- Accurately report time worked, equipment, and consumables used.
- Attend BELFOR-sponsored operations and required security training courses.
Requirements
- Supervise and self-perform Water Damage Basic and Intermediate tasks.
- Manage large loss sites or specialized remediation requirements.
- Create moisture maps using provided tools and knowledge.
- Supervise multiple crews simultaneously across multiple projects.
- Select appropriate disposal options and secure liability releases for disposed items.
Qualifications
- Working knowledge of IICRC S500 Water Damage Standard and IICRC S520 Mold Remediation Standard.
- Current IICRC ASD (Applied Structural Drying) designation.
- Mastery of BELFOR Water Damage Book and proper use of meters and IR cameras.
- Understanding of affected vs. unaffected building materials and contents.
- Proficiency in air mover calculation, LGR dehumidification charts, electrical power specifications, and electrical circuits.
- Mastery in using HydroSensor, Thermal Hygrometer, NavPro Moisture Meter (or equivalent), and data recording.
- Demonstrated experience with building environments, thermodynamics, psychrometry, "burping" a building, and containment of HVAC supply/return air (CAT 3/Mold).
- Eligibility to operate a motor vehicle per BELFOR's vehicle policy.
- Sense of urgency, professional demeanor, positive attitude, and strong work ethic.
- English language literacy and fluency.
Physical Demands
- Frequent lifting in excess of 50 lbs.
- Occasional assisted lifting of 41+ lbs (up to 50% of the time).
- Access and mobility in tight spaces.
- Sustained periods of standing, sitting, walking, bending, and kneeling.
- Ability to use mobile devices for data collection and time tracking.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.