Advanced Specialist, Experience Design
About the Role
Pearson Virtual Schools is seeking a Senior UX Designer to lead the design of AI-powered learning experiences for students, teachers, and families across our K–12 virtual school platforms. In this role, you will work end-to-end, from framing design problems and contributing to user research through prototyping and validating high-fidelity experiences that reach hundreds of thousands of learners. You will partner closely with Product Management, Engineering, Data Analytics, and UX Research to translate learner insights and business goals into intuitive, accessible, and engaging product experiences, including interfaces that make AI-driven features legible and trustworthy for students and educators. This is a role for someone who moves fluidly between ambiguity and precision: contributing to the research needed to frame a problem clearly, then execute with craft and rigor to solve it well. You will influence product strategy and roadmap decisions, contribute to our shared design system, and raise the quality bar for the team around you. We are looking for candidates who are excited by hard questions about how people learn, motivated by improving learning outcomes, and ready to design for a generation of learners whose expectations of digital experiences are higher than ever. This is a primarily remote role, with occasional travel for in-person collaboration with colleagues and customers.
Responsibilities
Research & Insight
- Conduct usability tests, structured interviews, and contextual observations to validate design decisions and uncover user needs throughout the design process.
- Partner with Product and UX Research to contribute to study design, synthesize findings, and translate insights into clear design direction.
- Interpret qualitative and quantitative signals, including product analytics, usability results, and A/B test outcomes, to inform and validate design decisions.
- Identify usability and engagement gaps through prototype testing and ongoing user feedback, resolving issues before they reach production.
- Stay current with evaluation methods and UX best practices, sharing relevant techniques that strengthen the team’s design process.