Advanced Sorting Grader/Machine Operator

About the role

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 28 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

Essential Duties & Responsibilities

• Sort and grade donated textiles and other assigned materials by quality, condition, and category.
• Meet daily production goals as assigned by leadership.
• Learn and perform table sorting, conveyor sorting, machine-assisted sorting, and related material recovery processes.
• Record required production information, including Gaylord weights, cart categories, starting weights, and ending weights.
• Identify and remove contaminants, trash, ungradable product, and non-qualifying items; route materials to the correct area as directed.
• Load Gaylord boxes and boats into the machine system using the tilting device and follow required safety steps.
• Monitor the main system screen and exchange carts from the Fibersort blow-off line when carts are full.
• Use the speech sorting system, complete required speech model training, and identify garment categories using the microphone and evacuation conveyor.
• Complete additional speech training when new sorting categories are added by management.
• Maintain a clean, organized, and safe workstation free from food, drink, and personal items.
• Safeguard company property and report theft, misappropriation, unauthorized possession of company property, unsafe conditions, or potential hazards.
• Follow all safety rules and wear required personal protective equipment at all times.
• May be cross-trained in other material recovery duties, such as runner, salvage processing, baling, forklift support, or related production tasks, based on business need.
• Perform other related duties as assigned.

Education Qualifications

• High school diploma, GED, or equivalent experience preferred.
• Must have basic math skills and be able to use a calculator to add and subtract numbers.
• Ability to stay focused while completing repetitive tasks accurately.
• Standing and handling materials constantly; walking often; sitting rarely.
• Frequently lifting/carrying 10 pounds or less, pulling or pushing material handling equipment (tables, pallet jack with product).

Benefits

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. Some of the many benefits we offer to all employees are:

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Program

In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:

• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement