Advanced Practice Provider Informatics Lead

Key Responsibilities

• Support and execute the provider engagement strategy for upcoming MEDITECH Expanse implementation waves, including both in-person and virtual activities across divisions and facilities.
• Plan and support provider engagement events such as Division Kickoffs (DKO), Facility Kickoffs (FKO), Expanse Change Champion (ECC) meetings, and other readiness and adoption activities.
• Schedule and coordinate provider engagement activities, including calendaring, participation tracking, logistics, follow-up, and readiness checklists.
• Prepare providers and champions for go-live, including Go-Live Facilitator preparation, workflow education, and readiness reinforcement.
• Conduct and/or support provider training, including group sessions and 1:1 engagements, to address concerns, workflow impacts, and adoption barriers.
• Develop and/or coordinate provider-facing communications and materials to support adoption and standardization.
• Support provider champion training and education, including onboarding, orientation, role expectations, and escalation pathways.
• Conduct product demonstrations during facility/division kickoffs and other stakeholder sessions, tailoring messaging to the audience and workflow impact.
• Help establish and sustain provider change champion groups by assisting with meeting preparation, agendas, content development, and action tracking.
• Afford on-site and/or virtual go-live coverage for providers and clinical teams, including at-the-elbow support, rounding, and rapid workflow troubleshooting.
• Identify recurring adoption barriers and collaborate with implementation, training, and optimization teams to address root causes.
• Support issue gathering, fact-finding, and resolution processes, and communicate recommendations and solutions clearly to a variety of stakeholders.
• Support the development of engagement and education content (provider tip sheets, workflow guides, specialty-specific training materials, ambifi’s content, and FAQs).
• Evaluate the effectiveness of training strategies and materials and recommend iterative improvements based on frontline feedback.
• Collaborate with clinical leaders, trainers, and project teams to ensure content aligns with enterprise standards while reflecting real-world workflow needs.
• Participate in continuous improvement and organizational learning by sharing lessons learned across implementation waves and sites.
• Partner with the EMR Optimization team to support optimization initiatives, including stakeholder meetings, workflow reviews, requirements gathering, and feedback synthesis.
• Provide structured provider feedback to inform EHR build decisions, enhancement prioritization, and usability improvements.
• Support pilots and adoption measurement for optimization projects.
• Attend and present agenda items during Enterprise Provider Advisory Group meetings.

Qualifications

• Active, unrestricted advanced practice clinical licensure required.
• 7+ years of combined clinical practice and informatics experience required.
• Experience supporting clinical workflow change, training, and operational initiatives required.
• Preferred experience in clinical informatics, EHR implementation and optimization, and enterprise EHR platforms such as MEDITECH Expanse or comparable systems.
• Preferred background in provider engagement and large-scale change management, including multi-site or enterprise initiatives.
• Must be willing to travel up to 75% for this role.
• Graduate of an accredited Nurse Practitioner (NP) or Physician Assistant (PA) program required.
• Master’s degree in Informatics or a related field is preferred.