Advanced Plasma Center Technician
About BioLife Plasma Services
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
Objectives/Purpose
Responsible for all job duties associated with the screening, processing, and sample collection for new and repeat donors, as well as providing training to staff. Fully trained in all Medical History, Phlebotomy, and Sample Processing job skills. All listed duties must comply with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities.
Responsibilities
- Customer Service (10%)
- Greet donors as they enter and exit the donor floor.
- Answer phones within reasonable timeframe.
- Maintain orderly filing system, purging records as needed.
- Phlebotomy (40%)
- Perform venipuncture of donors and programming of plasmapheresis machine.
- Monitor donors during donation process and manage donor reactions.
- Troubleshoot venipuncture issues and respond to plasmapheresis machine alarms.
- Medical History (25%)
- Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.
- Perform finger stick, test sample, and record other donor measures to include hematocrit, total protein and weight.
- Sample Processing (15%)
- Prepare units for frozen storage.
- Collect and store samples from plasma units for testing.
- Organize plasma boxes/documents for scheduled shipments and assist in loading shipments.
- Training (10%)
- Provide training assistance in support of center management and supervisory team.
Qualifications
- Essential: High School Diploma or equivalent required.
- Desired: Experience in a laboratory, hospital, or other regulated environment is a plus.
Skills
- Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.
- Good verbal communication and customer service skills.
- Demonstrated technical competence.
- Leadership qualities including integrity, fairness, honesty, and perseverance.
- Commitment to putting the patient at the center, building trust with society, and reinforcing our reputation.
- Ability to multi-task and work as a team player.
- Attention to detail and ability to work independently.
- Effective problem-solving and coordination with all other center roles to ensure safety of staff and donors, and provide an exceptional customer experience.
Work Environment
- Production environment requiring the ability to walk and stand for the entire work shift.
- Requires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.
- Requires frequent lifting up to 32 pounds, and occasional lifting up to 50 pounds.
- Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance.
- Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require prolonged glove wear.
Pay
For Location: USA - UT - Riverton, the estimated hourly wage range is $18.00 - $24.04. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
Benefits
- Eligibility to participate in medical, dental, and vision insurance.
- 401(k) plan and company match.
- Short-term and long-term disability coverage.
- Basic life insurance.
- Tuition reimbursement program.
- Paid volunteer time off.
- Company holidays.
- Well-being benefits.
- Up to 80 hours of sick time per calendar year.
- New hires are eligible to accrue up to 120 hours of paid vacation.
- U.S. based employees may be eligible for short-term incentives.
Schedule
Full time, non-exempt position.