Advanced Pharmacy Technician - Specialty Pharmacy

About the role

At TriHealth Pharmacy Solutions, Advanced Pharmacy Technicians play a critical role in the medication use process, supporting the delivery of high-quality care for patients with complex, chronic, or rare conditions. This role focuses on specialized medications that require enhanced coordination, precision, and patient engagement.

Responsibilities

• Meditation Support: Assists pharmacists in the preparation and dispensing of hazardous and non-hazardous medications, in full compliance with state and federal regulations, and under the direct supervision of a pharmacist.
• Operational Excellence: Manages inventory, processes prescriptions, and performs billing-related tasks specific to high-cost and specialty medications.
• Patient-Centered Service: Provides exceptional customer service and patient support, helping to ensure medication access, adherence, and continuity of care.
• Commitment to Safety and Quality: Contributes to the safe, accurate, and timely distribution of medications, reflecting a strong commitment to patient safety and quality care.
• Pharmacy Call Center: Be an active participant in the pharmacy call center, including taking inbound and outbound calls from patients, physicians, insurance companies, and other third-party entities.
• Shipping: Responsible for accurate and timely medication distribution through the packaging, labeling, and shipping of prescriptions from TriHealth Pharmacy Solutions to the patient’s preferred delivery location.
• Specialty Pharmacy Accreditation Compliance: Demonstrates competency and compliance in Specialty Pharmacy Accreditation standards through routine competencies (written and observational), periodic audits, and rounding visits.

Requirements

• High School Diploma or GED or GED (Required).
• Associate's Degree or Bachelor's Degree (Preferred)
• 2 - 3 years Previous or current Pharmacy Technician experience (Required)
• 3 - 4 years Outpatient Pharmacy experience desired (Preferred)
• Other National Pharmacy Technician Certification (CPhT) is required. Current national Pharmacy Technician Certification (CPhT) required (Pharmacy Technician Certification Board [PTCB] or ExCPT Certification by the National Healthcareer Association)
• Current national Pharmacy Technician Certification (CPhT) required (Pharmacy Technician Certification Board [PTCB] or ExCPT Certification by the National Healthcareer Association)
• Active registration with the Ohio State Board of Pharmacy as a Certified Pharmacy Technician

Qualifications

• High School Diploma or GED or GED (Required).
• Associate's Degree or Bachelor's Degree (Preferred)
• 2 - 3 years Previous or current Pharmacy Technician experience (Required)
• 3 - 4 years Outpatient Pharmacy experience desired (Preferred)
• Other National Pharmacy Technician Certification (CPhT) is required. Current national Pharmacy Technician Certification (CPhT) required (Pharmacy Technician Certification Board [PTCB] or ExCPT Certification by the National Healthcareer Association)
• Current national Pharmacy Technician Certification (CPhT) required (Pharmacy Technician Certification Board [PTCB] or ExCPT Certification by the National Healthcareer Association)
• Active registration with the Ohio State Board of Pharmacy as a Certified Pharmacy Technician

Skills

• Experience with EPIC Willow Dispensing System
• Strong customer service skills
• Ability to handle hazardous drugs safely
• Effective communication and interpersonal skills
• Knowledge of specialty pharmacy accreditation standards

Benefits

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits.

Pay

Competitive hourly rate based on experience and qualifications.

Schedule

Full time, 80 hours biweekly Day Shift Monday - Friday