Advanced Medical Support Assistant

Key Responsibilities

• Schedule, coordinate, and confirm patient appointments.
• Register patients and verify demographic and insurance information.
• Manage patient check-in and check-out processes.
• Maintain accurate electronic medical records and clinical documentation.
• Cook up referrals, consultations, and follow-up appointments.
• Answer incoming telephone calls and assist patients with scheduling and general inquiries.
• Communicate effectively with physicians, nurses, and other healthcare professionals.
• Process medical records, correspondence, and other administrative documentation.
• Maintain patient confidentiality and comply with healthcare privacy regulations.
• Provide exceptional customer service while supporting efficient clinic operations.

Requirements

• A high school diploma or equivalent required.
• An Associate's degree in Healthcare Administration, Medical Office Administration, or a related field preferred.
• At least one (1) year of experience in a medical office, hospital, outpatient clinic, or healthcare setting.
• Experience with Electronic Health Record (EHR) systems and medical scheduling software.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer applications.
• Knowledge of medical terminology and healthcare office procedures preferred.
• Strong customer service, communication, organizational, and multitasking skills.
• The ability to maintain confidentiality and handle sensitive patient information.
• Excellent attention to detail and problem-solving abilities.
• The ability to work collaboratively within a multidisciplinary healthcare team.
• Authorization to work in the United States.
• U.S. Citizens and Lawful Permanent Residents (Green Card holders) are encouraged to apply.
• The ability to successfully complete all pre-employment requirements, including background screening, credential verification, and drug screening, if applicable.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retail Plan (401k, IRA)
• Other benefits determined by position, duration, and hours.

Disclaimer

Greenberg & Larraby, Inc. will never send offer letters of employment unless a thorough interview process has taken place and all other internal processing has taken place. If you receive one from an outside party and is not from the URL of our firm at @greenberg-larraby.com), please do not respond. If you have further questions, please reach out to your administrator.