Advance Practice Practitioner Lead

About the Role

Reporting to the Regional Chief Medical Officer, the APP Lead is responsible for training and day-to-day management of Nurse Practitioners (NPs), Physician Assistants (PAs), and RNs, ensuring effective collaboration, proper clinical management, documentation of visits, and high-quality patient care delivery to Grace at Home family members. This role involves team leadership, performance monitoring, and overseeing an interdisciplinary team to meet organizational goals, improve member outcomes, and provide exceptional patient care.

The APP Lead will manage processes to ensure members and their families receive timely and effective navigation support, both telephonically and in the field. This position is accountable for ensuring Grace at Home is positioned to innovatively deliver on its promise. They should embody Care at Home’s core values: Trusted, Empathetic, Committed, Humble, Creative, and Community-Minded.

The APP Lead will have a strong knowledge base in providing care in the home, Value-Based Care, HEDIS and Stars, documentation and coding, and medical practice principles. They will stay informed about advancements in healthcare practices and disseminate relevant knowledge.

Administrative time accounts for 0.4 FTE of the APP Lead’s time, with a patient panel equivalent to 0.6 FTE.

Responsibilities

• Mentor clinical team members, providing clinical guidance, regular performance evaluations, constructive feedback, and supporting professional development.
• Implement evidence-based practices and clinical protocols.
• Monitor and evaluate patient care delivery to maintain high standards of quality and safety.
• Ensure staff schedules optimize productivity, meeting patient care needs while maintaining high standards of care and safety in compliance with regulatory requirements.
• Address and resolve patient or staff concerns promptly and professionally.
• Coordinate orientation and continuing education for clinical staff, promoting opportunities for professional growth.
• Serve as a liaison between clinical staff and administrative leadership.
• Participate in interdisciplinary team meetings to enhance patient care coordination.
• Ensure all staff adhere to regulatory standards, including HIPAA and OSHA requirements.
• Maintain accurate documentation of clinical activities, training, and compliance records.
• Conduct patient visits in-person in the patients' homes and/or via telehealth.
• Collaborate with business partners such as Home Health and Hospice agencies, assisted living facilities, Primary Care providers, Specialists, hospital staff, and other preferred partners.
• Collaborate with multiple care disciplines such as RNs and cross-functional team members to provide high-quality care.

Requirements

Education/Experience

• Master’s degree in nursing or related science field required.
• Active and unrestricted NP license required.
• 2+ years of strong leadership and management experience in a clinical setting; community-based care experience preferred.
• Experience with Medicare/Medicaid is a must.
• 2+ years of clinical experience treating complex chronic conditions and high-needs patients; Medicare and LTSS experience preferred.

Skills

• Excellent verbal, written, presentation, and group facilitation skills.
• Strong critical analytic, thinking, and communication skills necessary to evaluate and respond to team progress, anticipate needs, and manage related team dynamics.
• Excellent computer skills, particularly Microsoft applications including Word, Excel, PowerPoint, and Outlook.
• Willingness to explore and learn new or unfamiliar applications that may benefit the clinical team.
• Good judgment, impeccable ethics, and a strong team player mindset.
• Desire to succeed and grow in a fast-paced organization.

Working Environment & Physical Requirements

• In-office work is performed indoors in a traditional office setting with air conditioning, artificial light, and an open workspace.
• Regular communication with customers, vendors, management, and co-workers in person and/or via phone or telehealth.
• Regular use of the telephone and e-mail for communication is essential.
• Sitting for extended periods is common.
• Must be able to receive ordinary information and prepare or inspect documents.
• Lifting of up to 10 lbs. occasionally may be required.
• Good manual dexterity for the use of common office equipment such as computer terminals, calculators, copiers, and FAX machines.
• Good reasoning ability to understand and utilize management reports, memos, and other documents to conduct business.

Benefits

Financial Well-being

• Competitive Compensation: We offer competitive salaries to attract and retain the best talent.
• 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.

Health and Wellness

• Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution.
• Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.
• Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.
• Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.

Additional Perks

• Continuing Medical Education (CME) Allowance for APPs: Stay at the forefront of your field with our CME allowance.
• Commuter Benefits: Save on your commute with our commuter benefits program.
• Mileage Reimbursement: Get reimbursed for work-related travel expenses.