Adult Education Outreach Assistant

Position Summary

The Adult Education Outreach Assistant helps create a safe space for students learning English through educational support and resource connection. The assistant helps create a warm and welcoming environment for students and their families on Su Casa’s campus and at various events, supporting connection and programmatic growth. The goal of this position is to help both increase the number of students in the program and deepen the personalized care we aim to provide each student.

Responsibilities

• Help prospective students complete the enrollment process.
• Send informational texts and respond to student messages.
• Collect payment from students.
• Greet students as they enter/exit classes.
• Prepare classrooms, coffee for breaks, and clean up classrooms at the end of the day.
• Prepare flyers and/or post flyers in the building for events.
• Help with student satisfaction surveys.
• Maintain contact with volunteers via email and/or text.
• Check volunteer supplies and replenish as needed.
• Help with volunteer satisfaction surveys.
• Assist with childcare needs.
• At the end of the program, assist with cleaning classrooms and preparing the building for the next group.
• Congnorate our yearly resource events by scheduling appointments, connecting with interpreters and partners, and maintaining data.
• Visit local businesses, churches, and immigrant-centered events to recruit new students.
• Maintain communication with students and their families to encourage student retention.
• Table at events geared towards Latino immigrant families or towards volunteers.
• Work alongside the program manager to discover new recruiting and retention options.
• Demonstrate punctuality and a hard work ethic.
• Report any concerns or problems to your supervisor and/or the Director of Operations.
• Maintain accurate records of all student information (attendance, etc).
• Communicate clearly and in a timely manner with your supervisor.
• Approach all participants respectfully and in a way that exhibits God’s grace.
• Maintain a professional work environment.
• Engage in a professional manner at all times.
• Attend Su Casa Family Ministries events, as outlined in the staff calendar.
• Support the mission and values of Su Casa, including the Statement of Faith.
• Show flexibility and a team spirit when asked to assist in other duties outside of the normal job description.

Experience Requirements

• Experience working with the Latino immigrant community in Memphis preferred.
• Experience in cross-cultural, nonprofit, or ministry settings preferred.
• Experience in canvassing, recruiting or tabling at events, or community outreach preferred.

Education Requirements

• Highschool Diploma