Adult Case Manager - Adult Case Management (Kalispell, MT)

Responsibilities

• Cook up meetings with case managers, clinicians, community-based providers, and/or support workers.
• Ask questions: learn who will be informed of any changes in care, resources, and/or treatment.
• Recognize that caring for an individual who has challenging mental health issues can be demanding on the individual, families, supporters, and clinicians. Organize respite when needed.
• Double-check all appointment times and places.
• Ask for information and appointment details in writing – copies of forms, letters, or emails.
• Find out information about mental disorder, and learn about the consumer’s journey, so that all are aware and can plan for the next stage.
• Find out what organizations or agencies are involved in care and treatment.
• Maintain a caseload established with the Service Director in order to work closely with programs in assigned service areas.
• Assess and evaluate adults to determine the appropriateness and need for case management services.
• Aid in the person's entry into service and monitor the needed services throughout the service system.
• Coordinate and comprehensively develop an Individual Treatment Plan (ITP) and monitor that plan as required by established rules.
• Follow State of Montana and A.W.A.R.E., Inc. rules, policies, procedures, and guidelines as they apply to this service.
• Assure that any person serviced by Adult Case Management is screened for and assisted in enrollment in the SDMI Program.
• Must demonstrate – on a consistent basis – the willingness and ability to productively utilize work time in order to meet the needs of the individuals being served as directed, with the understanding that specific fiscal goals (billing, case load number maintenance, weekly) must be met on a monthly basis.
• Record notes, billing units, assessments, referrals, and other data entry assignments via AWARE’s Electronic Healthcare Record System.

Talents, skills, and abilities

• Ability to, under AWARE’s Unconditional Care Philosophy, develop and implement individual treatment plans with the knowledge of behavioral, clinical, and mental health interventions, skill building techniques, and understanding of the emotional and behavioral needs of assigned clients.
• AWARE’s adult case manager must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn behavioral, clinical, and mental health care methods, and to follow oral and written instructions.
• A BS/BA Degree in a Human Services Field and minimum of one (1) year of direct work experience. An education equivalency can be established with combination of education and pertinent employment experience.
• Must have, or be willing to obtain, a valid Montana Driver’s License; along with maintaining an acceptable driving record; as well as an acceptable criminal and protective services background check.

Benefits

• Annual raises
• Tuition Advancement Program
• Health Insurance
• Dental/Vision Insurance
• 401(k) with company match
• Life Insurance
• Wellness programs
• Generous paid time off