Adoption / Foster Coordinator - Temporary

Job Summary

Captures the essence of the role, highlighting the key responsibilities and qualifications.

Minimum Qualification

• Three (3) years of experience in a field closely related to these duties or an equivalent combination of related education and experience.
• Experience working with canines and felines in a professional setting is preferred.
• A valid Driver’s License accepted by the State of Utah is required at the time of hire.
• A valid Driver’s License issued by the State of Utah must be obtained within six (6) months of hire to operate a County vehicle.
• Preference will be given to those who have experience working with animals.

Essential Functions

• Facilitate adoptions and foster placements by working with potential adopters and foster families to identify the best fit for both parties’ needs, ensuring positive outcomes.
• Serves as the first point of contact for customer service issues in resolving animal-related issues such as adoptions, lost pets, license renewals and sales, impounds, relinquishments, fee assessments, vaccination/sterilization, animal ordinances and similar issues.
• Provides welcoming, attentive, and supportive service to all visitors and potential adopters who come into the agency.
• Collaborates with the Adoption Team to post animals in need of adoption or foster homes on social media and other channels to reach potential adopters and foster caregivers.
• Responds promptly to adoption and foster emails and phone calls, providing information, support, and updates to current and potential adopters and fosters.
• Works with databases to enter and retrieve complex records regarding animals, owners, violations and citations, referrals, and general information, preparing and updating a variety of reports.

Knowledge, Skills, And Abilities (KSA)

• Knowledge of Animal handling safety practices and common symptoms of disease.
• Variety of animal breeds and general animal behavior.
• Animal ordinances and state statues.
• Customer service principles and techniques.
• Modern office equipment, including computers and software.
• Cash handling, fund reconciliation, and deposit procedures.

Skills and Abilities

• Respond professionally in stressful situations.
• Interact with clients using problem-solving approaches and exercising good judgment.
• Maintain effective relationships with adopters, community members, colleagues, and shelter partners.
• Act independently while being part of a team.
• Prioritize and perform multiple tasks in a timely manner.
• Accurate computer data entry and documentation.
• Communicate effectively both verbally and in writing.
• Problem solving and conflict resolution.

Working Conditions And Physical Requirements

• The ability to perform essential physical requirements such as lifting, walking, sitting, kneeling, or bending.
• Must be comfortable handling animals for more than four (4) hours per day.
• Employees are frequently exposed to loud noises, unpleasant odors, cleaning agents, pet dander, zoonotic diseases, and dangerous animals that may bite.

Important Information Regarding This Position

• Required schedule needed: Tuesday, Thursday, and Saturday from 9:30 am to 6 pm.
• Due to the nature of this position, the selected candidate must complete a background check via fingerprinting and enroll in the continuous RAP Back program, as mandated by current County Human Resources policy.
• A clear background check is required before a start date can be offered.
• Must receive a verified negative test result on a mandatory drug test before starting in this position.