Adobe CMS Business Analyst (AEM Sites & DAM)

Job Summary

Trissential is hiring an Adobe CMS Business Analyst for a high-visibility CMS Replacement Project moving from Salesforce CMS to Adobe Experience Manager (AEM) Sites and AEM Assets. The role involves writing high-volume user stories, defining requirements for templates, components, forms, and authoring workflows, capturing personalization requirements, and leading integrations.

Responsibilities

• Write high-volume, high-quality user stories (hundreds expected) with clear, actionable acceptance criteria
• Gather and translate business requirements into functional specifications across CMS, DAM, and integrations
• Define and refine requirements for templates, components, forms, and authoring workflows
• Capture personalization requirements using Adobe Target (A/B testing, audience segmentation, optimization)
• Define website search functionality requirements including indexing, relevancy, and filtering
• Support content and asset migration efforts including mapping and workflow definition
• Partner with Product Owner, Scrum Master, Lead BA, and SI to drive Agile delivery
• Participate actively in sprint ceremonies: planning, stand-ups, refinement, reviews, and retrospectives
• Perform functional validation and support UAT, ensuring delivered solutions meet customer expectations
• Act as a quality advocate for overall user experience and solution delivery

Requirements

• 5+ years of Business Analyst experience in Agile/Scrum environments
• Hands-on expertise with Adobe Experience Manager (AEM Sites) CMS and AEM Assets (DAM)
• Strong knowledge of website search functionality (configuration, indexing, filtering, relevancy)
• Proven experience in CMS implementations and website re-platforming (preferably legacy to Adobe)
• Exceptional user story writing skills using “As a / I want / So that” format with strong acceptance criteria
• Experience working with Jira, Confluence, Figma (for review), MS Teams, and SharePoint
• Ability to balance business needs with technical feasibility
• Strong stakeholder communication and collaboration skills
• Experience supporting testing with a UAT/customer-first mindset

Skills

• Familiarity with Adobe Analytics and Adobe Launch/Tags
• Experience with Salesforce-to-Adobe or similar CMS migration projects
• Background in utilities, regulated industries, or large enterprise environments
• Exposure to complex CMS/DAM integrations and personalization ecosystems
• Proven experience delivering enterprise-wide initiatives within large, complex, highly matrixed organizations

Bonus Points

• Familiarity with GA4
• Experience with Salesforce CRM Chatbot/Live Agent, Medallia, SSO

What We Offer

• Competitive Compensation – $77–$88 per hour
• Comprehensive Benefits for you and your dependents – Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching
• Paid Time Off – Offers paid time away from work
• Hybrid Work Model – Flexibility with 2–3 days onsite preferred
• Career Growth – Exposure to enterprise-scale Adobe implementations and transformation programs
• Collaborative Culture – Work with a high-performing yet down-to-earth team