Admitting Representative

Responsibilities

• Completes registration of incoming patients.
• Knows insurances and their interactions, explains basic reimbursement to the public.
• Performs duties of the physician answering service.
• Maintains appropriate files and records.
• Functions as the hospital operator.
• Performs general department clerical duties.
• Knows requirements for consent for treatment and guardianship, mental health consent.
• Handles multiple tasks effectively, maintains department and physician on-call schedules.
• Responds appropriately to alarms, assigns beds, works closely with nursing, ensures accurate census.
• Attends meetings as required.
• Ensures accurate and complete demographic information for database integrity.
• Acts as a patient advocate, communicates across disciplines.
• Gives activity reports to the next shift regarding on-call changes, ER situations, House Manager updates.
• Demonstrates competency in Infection Prevention and Control Practices and Policies.

Qualifications

• Demonstrates competency in Microsoft® Windows.
• May be required to participate in further learning opportunities offered by MyMichigan Health.
• Mandatory OSHA training completed annually.

Physical/Mental Requirements

• Exposure to stressful situations, public contact, trauma, grief, and death.
• Able to wear personal protective equipment, including latex materials if required.
• Must be able to occasionally lift or carry up to 10 lbs.
• Frequent postural changes such as stooping, kneeling, or crouching.
• Some exposure to blood borne pathogens and other potentially infectious material.
• Must follow MyMichigan Health’s bloodborne pathogen and TB testing protocols.
• Able to handle multiple tasks, get along with others, work independently, maintain regular and predictable attendance, and stay awake.
• Overall dexterity required for handling, reaching, grasping, fingering, and feeling.