Admitting Clerk, Admit Center 3:00 -11:00 pm and 3rd shift as needed with rotating weekends. Part Time
Regional One Health · Memphis, TN · 3 days ago
On-siteAdministrativePart-time
What You Will Do
- Counsels and registers patients or their representatives to record information required for treatment and/or admission.
- Verifies and ensures that patient/insurance information is complete.
- Obtains signatures on all required forms (e.g., advance directives, general condition of admission, HIPAA, and Medicare patient rights).
- Identifies and completes Medicare questionnaire during registration process.
- Identifies primary & secondary insurance coverage.
- Reviews demographic information utilizing approved verification systems.
- Scans admission forms, picture ID, and insurance cards.
- Collects cash deposits or fees and processes cash transactions in accordance with admitting policies and procedures.
- Logs all shock, trauma, and burn patients manually.
- Records registrations, admissions, and discharges manually when required.
- Logs medical records when received and disassembles as necessary.
- Prepares, files, and maintains required records, forms, logs, registration roster, and other documents for administrative and compliance purposes.
- Reviews physician orders upon admission and assigns appropriate level of care to ensure patient receives accurate bed assignment.
- Utilizes computer and related equipment to update and revise patient information to reflect demographic, financial status changes, newborn admissions, patient transfers, and bed assignment changes.
- Provides notification to applicable insurance companies on daily basis with subscriber admissions and documents notifications as required.
- Communicates and responds to inquiries according to established policies for release of information.
- Answers inquiries from nursing, medical, and/or other staff members regarding admission and patient’s location.
- Interacts and works collaboratively with patient/family/hospital staff in a customer responsive and courteous manner, in compliance with iRESPECT standards and promoting patient/customer satisfaction.
- Maintains confidentiality of patient, department, and hospital information.
- Adheres to established department and organization policies in processing and releasing patient information (i.e. HIPAA, Confidentiality, and Compliance Policies).
- Completes required continuous training and education, including department specific requirements.
- Responds to problems/opportunities to improve work environment and participates in unit based performance improvement activities.