Admissions Systems Support Specialist - UT Chattanooga

Responsibilities

• Uploads and indexes all incoming admissions documents to appropriate student file as appropriate admission requirement.
• Receives and prepares college and high school transcripts for tracking and evaluation.
• Maintains accuracy for student records and manages all documents received to be matched, identified, tracked, and indexed correctly in student admission files.
• Utilizes multiple admissions software platforms to upload and prepare admissions documents to maintain accurate student files for admissions.
• Matches incoming documents with existing new student records for all new student types.
• Downloads all incoming college and high school transcripts from various platforms, identifies student admission records and uploads documents with student ID added for Evaluation Counselors daily workflow.
• Collaborates with the Registrar’s Office to support college transcript processing and articulation for all new and readmit students, utilizing various transcript platforms, including Parchment Receive Premium and Parchment Raptor.
• Maintains and responds to UTC transcript email account.
• Serves as Admissions front counter coverage and prints admission letters.
• Supports Undergraduate Admissions team at major recruiting events like Blue and Gold Preview, Accepted Student Day, Power C, and New Student Orientation.
• Collaborates with Mocs One Center for issues related to student documents for admission.

Qualifications

• Requires a bachelor’s degree.
• Relevant experience working in a related field(s) or at the University level.
• Experience helping end-users resolve issues and optimizing their workflow.
• 2 years of experience in a related field or at the University level preferred.