Admissions Support Coordinator

About the role

The Admissions Support Coordinator operates within an international education and study/work-abroad platform connecting students with institutions and advising on program selection and enrollment. This role focuses on admissions support coordination, ensuring service resolution while maintaining clear separation between confirmed facts, pending dependencies, and exceptions.

Responsibilities

• Document admissions support coordination with issue resolution, ensuring each checkpoint includes a visible source, owner, status, and next action within the international education platform.
• Maintain work and study travel jobs role documentation with status tracking, following an admissions-focused, support-focused, coordination-owned work profile.
• Reconcile case management with deadline management, ensuring traceability and ownership of unresolved items.
• Coordinate documentation with reporting, maintaining compliance and clarity in the context of international education and study/work-abroad programs.
• Review quality control with workflow management, surfacing repeated errors before they lead to downstream rework.
• Apply data accuracy without losing track of evidence or deadlines in the admissions support workflow.
• Document process compliance and issue escalation decisions, ensuring reasoning remains clear for all stakeholders.
• Use judgment around follow-up, especially when coordination depends on outside confirmation rather than assumption.

Requirements

• Confident use of work and study travel jobs workflow context and customer service in an international education setting.
• Ability to maintain data accuracy while managing evidence and deadlines in a fast-paced admissions support environment.
• Strong process compliance and issue escalation documentation skills, ensuring clarity in decision-making.
• Judgment to handle follow-up effectively, particularly when awaiting external confirmations.

Pay

Base salary: $40,000–$60,000 per year.

Schedule

Full-time, 100% remote within the United States.