Admissions Supervisor
Ocean Breeze Waterpark · Virginia Beach, VA · 3 mo ago
Management$15.5/hrFull-time
Essential Duties and Responsibilities
- Must be able to fulfill all functions and duties of all Admissions Department positions.
- Assign duties to admission team members.
- Review daily time sheets.
- Conduct pre and post shift meetings.
- Conduct department orientation trainings.
- Conduct in-service training sessions and weekly safety topic trainings.
- Provide coaching to team members.
- Issue disciplinary action according to park policies and procedures as needed.
- Ensure admission work areas are clean, organized, and stocked with supplies and equipment.
- Supervise guest experience to ensure excellent customer service is provided by team members, respond to guest concerns.
- Ensure all park policies and procedures are being followed by team members.
- Identify concerns and work with management to resolve concerns.
- Maintain a clean and safe work environment for customers and team members.
- Provide superior customer service to all customers in a polite and expedient manner.
- Aid customers with questions regarding Ocean Breeze Waterpark.
- Follow Park policies and procedures.
- Other duties as assigned.
Qualifications
- Must be 18 years of age or older.
- Experience in department or equivalent supervisory experience preferred.
- Demonstrate ability to work independently.
- Communicate effectively with customers, team members, and leadership.
- Work well with others.
Physical Requirements
- Must be able to sit, stand and walk for extended periods of time.
Benefits
- FREE Season Pass
- Free Tickets
- Park discounts on food, merchandise, etc.
- Career Development
Pay
$15.50 per hour