Admissions Supervisor

About the role

An Admissions Clerk is responsible for the efficient and courteous registration, transfer, and discharge of patients.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records; assists in locating patient's families.
• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties, including receipt of payment and issuance of receipts.
• Performs other related duties as assigned.

Requirements

• High School Diploma or GED equivalent.
• Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine, copy machine, fax machine, medifax machine, and communications system.
• Must type 30 words per minute accurately.
• Experience in dealing with the public is desired.
• Three to six months of on-the-job training is required to attain proficiency in assigned duties and responsibilities.