Admissions Specialist - New Directions

About the role

Admission Specialist adds all new clients into the Avatar system and updates current client demographic and/or payer information as needed. They run reports for upcoming appointments to verify financial eligibility and demographic data updates. The Admission Specialist demonstrates a warm and welcoming, empathic, hopeful attitude, conveying a philosophy of dual recovery. They provide services to individuals impacted by a variety of behavioral health issues, recognizing that the individuals served often have experienced trauma that affects their development and adjustment.

Responsibilities

• Using Ozark Center procedures and tools, accurately add or update client information, ensuring all fields in the admission screens are populated when completing financial updates or intakes.
• Explain Financial Consent to clients.
• Work assigned financial and demographic reports.
• Ensure documents are scanned into the electronic medical record (Avatar).
• Perform all other duties as assigned.

Requirements

• High School Diploma or equivalent.

Preferred Qualifications

• 1 year of medical office experience or billing experience.

Physical Requirements

• TB test upon hire.
• Occasional lifting up to 20 pounds.
• Requires normal range of hearing and manual dexterity sufficient to operate a keyboard, telephone, photocopier, and other office equipment as needed.
• Sufficient sensory-motor dexterity to complete motor skill tasks, including vision, hearing, and speech.
• Requires prolonged sitting, frequent standing, bending, and stooping.