Admissions Specialist II
About the role
TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU‑CC’s beautiful campus is located on a 240‑acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state‑of‑the‑art classroom buildings and support facilities.
The Admissions Specialist II supports all undergraduate admissions processing efforts, including the evaluation of application materials and transcripts, and communication with applicants and university officials. The position provides customer service to prospective and current students, faculty, and staff, ensuring accuracy, compliance, and efficiency in the undergraduate admissions process.
Responsibilities
- Application & Transcript Processing (65% effort): Process applications and admission decisions, including file and transcript review. Ensure accurate transcript evaluations. Enter and update admissions decisions in Banner and related systems. Issue appropriate communication to applicants regarding admission status and missing requirements.
- Customer Service & Advising (25% effort): Serve as primary contact for prospective and current undergraduate students, program personnel, and external constituents. Provide information on admissions, residency, academic programs, transcripts, and financial aid. Guide students through application submission, fee payment, and online registration processes. Resolve questions or problems and direct to appropriate offices when needed.
- Systems & Data Management (10% effort): Maintain accurate records in Banner, CRM, and imaging systems. Support special processing projects (e.g., residency, international transcripts, program‑specific criteria).
Requirements
- Associate’s degree and two (2) years of related experience.
- High school diploma or GED and four (4) years of related experience may be substituted.
- Bachelor’s degree may also be considered.
Skills
- Strong verbal and written communication skills.
- Ability to multitask, meet deadlines, and work independently.
- Proficiency with Microsoft Office Suite and student information systems.
- Ability to work cooperatively with others.