Admissions Specialist

Responsibilities

• Provide a conducive environment to complete necessary administrative paperwork for the process of treatment services within the Hazelden Betty Ford Foundation, including general education, securing appropriate paperwork for releases and consents, and securing a photo to ensure accuracy of the chart and documentation to match the individual patient.
• Ensure clients, family, and referent expectations are met and exceeded.
• Assist patients in completing the admission process into Hazelden Betty Ford Foundation, both live and virtually.
• Create an inviting, client/customer-focused experience for all clients/referents/customers seeking Hazelden services.
• Facilitate and maintain the bed board within the EHR.
• Ensure patient and admissions electronic resources are up to date.

Qualifications

Required Qualifications:

• High School diploma or equivalent.
• Minimum two years of customer service experience.
• Strong technology/computer skills, including experience working with Medical EHR, Webex, Zoom, and navigating various system applications.
• Experience working in a virtual environment.
• Current CPR certification or obtain within 30 days (must be from American Red Cross or American Heart Association).
• Must satisfactorily pass a state/license-specific background check.

Preferred Qualifications:

• Bachelor’s Degree.
• One year of experience working in a chemical dependency treatment setting.
• One year of admissions experience and/or office management experience.

Overview

The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is a mission-driven organization passionate about providing hope and healing. With 1600+ employees, seventeen treatment sites, and $190 million in annual revenue, the foundation serves nearly 25,000 people annually. Its unique ecosystem approach includes prevention, education, research, advocacy, and treatment, all working together to deliver evidence-based practices that help individuals reclaim their futures and restore their hope.

Being a "best place to work" is a strategic goal, and every employee plays an active role in achieving it. The culture reflects how encouraged and energized employees feel about contributing their ideas and performing to their greatest ability.

Benefits include competitive health, dental, and vision plans, a retirement savings plan with employer match, paid time-off, and tuition reimbursement.

Salary: USD $20.00 - USD $28.36 /Hr.