Admissions Sales Representative

The Admissions Representative (AR) is responsible for handling all types of inquiries received by the college which include telephone, direct mail, and Internet. This admissions department process will require a proven ability to control a call in a professional yet conversational tone building relationships with prospective students. Additionally, this position requires the generation of personally developed leads through current students, outside resources and referrals.

Job Qualifications And Skills

• High school or equivalent (Required)
• Bachelor's degree (Preferred)
• 2 years minimum work experience in a sales calls related environment.
• 2 years minimum work experience in Admissions Representative (Sales)
• Must be able to work effectively in an indoor, fast-paced, sales center work environment.
• Able to work under pressure and respond with urgency to business and customer needs.
• Able to multi-task, prioritize duties.
• Exhibit excellent communication skills both written and verbal.
• Working knowledge of remote interpersonal communication techniques, technologies, tools, and resources.
• Proficient computer skills in Word, Excel, database software and use of Internet.
• Required to be punctual, responsible, ethical and a team player.
• Variated shifts Monday - Friday - 8:00AM-5:00PM, 9:00AM-6:00PM, 11:00AM-8:00PM Saturday - 8:00AM-5:00PM.

Duties And Responsibilities

• Adhere strictly to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions.
• Follow all policies and procedures outlined in the Admissions manual and established by the campus and/or company.
• Follow Admissions Code of Conduct.
• Participate in all orientations if at a campus.
• Conduct high call volume in fast-paced environment.
• Listen and create rapport to identify opportunities for prospective students’ education and career development.
• Use established phone scripts for both inbound and outbound calls.
• Schedule admission interview call appointments.
• Conduct admission interviews over the phone, in person, or by video.
• Enroll qualified applicants.
• Conduct scheduled follow-up procedures with both enrolled and non-enrolled prospects.
• Enter all tasks and notes into CampusVue daily.
• Track incomplete enrollment files to ensure deadlines are met.
• Attend all Admissions and staff meetings.
• Complete required quota of inbound and outbound calls daily.
• Schedule required quota of appointments daily.
• Generate required quota of personally generated leads.

Compensation

Full Time Non-Exempt - hourly position.
$28.85/hr

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retailer plan
• Tuition reimbursement
• Vision insurance

Schedule

8-hour shift
Monday to Friday

Work Location

In person

About Charter College

Charter College is a private, independent institution of higher education that emphasizes a new direction for continuing education. Charter College is not a liberal arts college, university, or a vocational school. Instead, Charter College takes the best elements from each of these respected educational institutions to create a unique and innovative experience that meets our students' needs. We offer career training programs in the growing fields of healthcare, business, legal, criminal justice, information technology and select trade careers. We strive to provide our students with a career-focused education that is both relevant in today's workspace and cutting-edge in technology and focus.