Admissions Representative - CIV

Overview

The Culinary Institute of Virginia (CIV) seeks an Admissions Representative to join its dynamic team. Located at 2428 Almeda Ave., the institute offers programs in Culinary Arts, Culinary Nutrition, Food Service Management, and Baking and Pastry Arts.

Position Summary

As an Admissions Representative, you will play a key role in bringing new students into CIV’s career programs and assisting them in achieving their educational and career goals. Your responsibilities include providing excellent customer service, conducting interviews, setting appointments, and ensuring accurate information is provided to prospective students.

Responsibilities

• Provide excellent customer service to potential students through consistent and effective outreach and follow-up
• Make outbound calls to prospective students who have expressed an interest in attending CIV
• Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student’s interests, qualifications, and career goals
• Represent CIV both on and off campus to prospective students, parents, and other individuals or organizations involved in the college selection process
• Attend all admissions department meetings and training sessions
• Accurately account for all inquiries and admissions activity associated with all inquiries; complete daily activity reports
• Ensure that all enrollment paperwork is completed accurately and in a timely manner
• Keep all required reports current and accurate, including information stored in CIV systems
• Adhere to a strict code of ethics and comply with all CIV policies and procedures, State and Federal laws and accrediting body regulations
• Network and build strong relationships to generate referrals
• Work collaboratively with other departments to ensure student satisfaction
• Assist in the planning and implementation of on-campus events and programs for groups and individuals

Qualifications

• Bachelor's degree preferred
• 1-3 years of successful experience in sales, marketing, public relations, recruitment or other related field strongly preferred
• 2-3 years of related experience to include appointment setting, interviewing, relationship building, client services, commitment to follow-up skills, coordinating programs and events, etc.

Skills/Abilities

• Passionate about helping others achieve their educational and career goals
• Excellent customer service skills; to include the ability to effectively follow up and follow through
• Effective oral and written communication skills
• Demonstrated ability to work effectively both independently as well as part of a team

Benefits

ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. Click HERE to learn more about benefits at ECPI University.