Admissions Representative

Duties And Responsibilities

• Adhere strictly to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions.
• Follow all policies and procedures outlined in the Admissions manual and established by the campus and/or company.
• Follow the Admissions Code of Conduct.
• Participate in all orientations if at a campus.
• Conduct high call volume in a fast-paced environment.
• Listen and create rapport to identify opportunities for prospective students' education and career development.
• Use established phone scripts for both inbound and outbound calls.
• Schedule admission interview call appointments.
• Conduct admission interviews over the phone, in person, or by video.
• Enroll qualified applicants.
• Conduct scheduled follow-up procedures with both enrolled and non-enrolled prospects.
• Enter all tasks and notes into CampusVue daily.
• Track incomplete enrollment files to ensure deadlines are met.
• Check and respond to all emails.
• Post all appointments on Outlook Calendar.
• Attend all Admissions and staff meetings.
• Complete required quota of inbound and outbound calls daily.
• Schedule required quota of appointments daily.
• Generate the required quota of personally generated leads.
• Maintain a clean and professional work area.
• Dress professionally as outlined in the Employee Manual.
• Other duties as assigned.

Job Qualifications And Skills

• High school or equivalent (Required)
• Admissions Representative: 2 years (Required)
• CRM software usage: 2 years (Preferred)
• Bachelor's degree (Preferred)
• 2 years minimum work experience in Admissions Representative (Sales)
• Must be able to work effectively in an indoor, fast-paced, sales center work environment.
• Able to work under pressure and respond with urgency to business and customer needs.
• Able to multi-task and prioritize duties.
• Exhibit excellent communication skills both written and verbal.
• Working knowledge of remote interpersonal communication techniques, technologies, tools, and resources.
• Proficient computer skills in Word, Excel, database software, and use of the Internet.
• Required to be punctual, responsible, ethical, and a team player.
• Varied shifts Monday - Friday - 8:00AM-5:00PM, 9:00AM-6:00PM, 11:00AM-8:00PM.

Compensation And Benefits

• Non-Exempt - hourly position.
• Full Time$28.85/hr.
• We are committed to diversity.
• Charter College is an Equal Opportunity Employer.
• Benefits include:
• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retail plan
• Tuition reimbursement
• Vision insurance