Admissions Representative

Location: Oklahoma City, OK 73103 (Midtown Area)

Pay

$21-$22/hour

Schedule

• Monday 11:00 AM - 8:00 PM (Remote)
• Tuesday-Friday 9:00 AM - 6:00 PM (On-Site)

Job Type: Temporary Assignment with Strong Potential for Temp-to-Hire

About the role

We are seeking an energetic and motivated Admissions Representative to join a growing higher education team. This role is much more than a call center position—you will be helping prospective students take the next step toward achieving their educational and career goals. As the first point of contact for prospective students, you will build meaningful relationships, guide individuals through the enrollment process, and provide ongoing support through their first weeks of classes. Your ability to connect with people and inspire confidence can have a lasting impact on someone's future.

Responsibilities

• Engage with prospective students who have expressed interest in educational programs.
• Conduct meaningful phone conversations to understand student goals and help determine the best path forward.
• Guide students through the admissions and enrollment process, including applications, transcripts, and class registration.
• Maintain consistent communication and follow-up with prospective students.
• Support students through the beginning of their academic journey before transitioning them to an Academic Advisor.
• Manage daily outreach activities, follow-up tasks, and student communications.
• Accurately document interactions and updates within Salesforce and other internal systems.
• Ensure all assigned tasks and student inquiries are completed in a timely manner.

What Success Looks Like

• Building genuine connections with prospective students.
• Maintaining a high level of responsiveness and follow-through.
• Completing assigned outreach and follow-up activities each day.
• Consistently demonstrating reliability, productivity, and student-focused service.
• Helping students feel supported, encouraged, and confident in their decision to pursue higher education.

Requirements

• Previous experience in customer service, outbound calling, admissions, sales, collections, banking, retail management, or other relationship-focused roles.
• Strong communication and conversational skills.
• Comfortable spending much of the day on the phone and communicating via text and email.
• Ability to navigate multiple systems and learn new technology quickly.
• Experience with Salesforce and Microsoft Office is preferred.
• College degree preferred but not required.

Skills

We are looking for someone who is:

• Positive, energetic, and personable
• Empathetic and genuinely interested in helping others
• A strong communicator and active listener
• Self-motivated with a strong work ethic
• Goal-oriented and accountable
• Adaptable and quick to learn new systems and processes
• Passionate about making a difference in people's lives

Top Must-Haves

• Positive attitude and high energy
• Strong work ethic
• Excellent conversation and relationship-building skills
• Empathy and a desire to help others
• Ability to stay motivated and productive in a fast-paced environment

Training & Development

New team members will receive a comprehensive 3-week virtual training program, followed by ongoing support and mentorship to ensure long-term success.

Benefits

• Medical, vision, dental, and life and disability insurance
• Eligibility to enroll in company 401(k) plan