Admissions Outreach Specialist
Robeson Community College · Lumberton, NC · 1 mo ago
On-siteCustomer ServiceFull-time
Responsibilities
- Assist with the registration process.
- Assist with the compilation and preparation of admissions-related reports and records.
- Assist the Admissions Office in providing pre-admission advising services.
- Advise prospective applicants, parents, and returning students concerning programs of study, admission standards, deadlines, policies, and procedures.
- Participate in college recruitment activities including career days, community programs, presentations, workshops, and individual visits to area schools.
- Serve as the initial contact for prospective students by discussing various course offerings, admissions policies, and procedures; answer specific inquiries, maintain contact with prospective students, and ensure completion of application materials.
- Assess prospective student admission data and review transcripts from high school, postsecondary institutions, and other relevant documentation.
- Interview and advise students for any program of study.
- Approve applications for completed applicants using Element451.
- Manage the enrollment process for prospective students, including file review, transcript uploads, residency review, approvals, approval letter mailings, communication to recent approvals, and incomplete applicants.
- Coordinate traditional recruitment in area high schools, middle schools, and elementary schools.
- Work in collaboration with high school counselors and high school career coaches to advise and enroll students.
- Participate in school-related activities such as Parent Nights, athletic events, and Academic Booster Clubs.
- Organize the dissemination of college pathway materials and instructional supplies.
- Participate in team meetings and professional development activities as directed by the Director of Admissions and Enrollment Management.
- Engage students, counselors, faculty, parents, and stakeholders in information sessions related to college success and advising sessions on related topics.
- Maintain quality partnerships with secondary school personnel.
- Interpret the mission, educational philosophy, and vision statements of Robeson Community College to the general public.
- Maintain the integrity of the College and its related foundations.
- Represent the College professionally and handle all student inquiries confidentially.
- Participate in all aspects of institutional recruitment and planning processes.
- Support discipline-specific student learning outcomes and assessment.
- Identify potential services, testing workshops, and seminars that would benefit Robeson Community College and the Admissions Office.
- Assist with the development and revision of all official policies of Robeson Community College as requested.
- Organize procedures for the implementation of all official policies and regulations of Robeson Community College and the North Carolina Community College System (NCCCS).
- Assist with the development of admissions and enrollment information for college marketing materials.
- Stimulate and influence innovation and creativity at all levels within the organization.
- Serve as a role model and advocate for curriculum programs within Robeson Community College.
- Maintain compliance with established performance standards with the North Carolina Community College System, Robeson Community College, and other entities.
- Implement the Enrollment Management Team policies and procedures for Robeson Community College.
- Maintain intra-institution relationships with members of the Board of Trustees, administrative personnel, and other employees of the college.
- Provide appropriate liaison support with the North Carolina Community College System, Robeson Community College, and other relational entities.
- Collaborate with the NCCCS staff on public relations and marketing opportunities.
- Promote Robeson Community College with local, state, regional, and national citizenry.
- Provide appropriate liaison support with public schools in the region.
- Participate in activities that promote and enhance the college’s image among its various publics.
- Perform other duties as assigned by the President of Robeson Community College.
Qualifications
- Education: Associate’s degree; Bachelor’s degree preferred.
- Experience: Experience in an institution of higher learning, preferably a community college.
- Other Qualifications: Must be able to demonstrate competencies in advising areas related to the functions of the position. Must be willing to work a nonstandard schedule to participate in recruitment events.