Jobs · Customer Service · North Carolina

Admissions Outreach Specialist

Robeson Community College · Lumberton, NC · 1 mo ago
On-siteCustomer ServiceFull-time

Responsibilities

  • Assist with the registration process.
  • Assist with the compilation and preparation of admissions-related reports and records.
  • Assist the Admissions Office in providing pre-admission advising services.
  • Advise prospective applicants, parents, and returning students concerning programs of study, admission standards, deadlines, policies, and procedures.
  • Participate in college recruitment activities including career days, community programs, presentations, workshops, and individual visits to area schools.
  • Serve as the initial contact for prospective students by discussing various course offerings, admissions policies, and procedures; answer specific inquiries, maintain contact with prospective students, and ensure completion of application materials.
  • Assess prospective student admission data and review transcripts from high school, postsecondary institutions, and other relevant documentation.
  • Interview and advise students for any program of study.
  • Approve applications for completed applicants using Element451.
  • Manage the enrollment process for prospective students, including file review, transcript uploads, residency review, approvals, approval letter mailings, communication to recent approvals, and incomplete applicants.
  • Coordinate traditional recruitment in area high schools, middle schools, and elementary schools.
  • Work in collaboration with high school counselors and high school career coaches to advise and enroll students.
  • Participate in school-related activities such as Parent Nights, athletic events, and Academic Booster Clubs.
  • Organize the dissemination of college pathway materials and instructional supplies.
  • Participate in team meetings and professional development activities as directed by the Director of Admissions and Enrollment Management.
  • Engage students, counselors, faculty, parents, and stakeholders in information sessions related to college success and advising sessions on related topics.
  • Maintain quality partnerships with secondary school personnel.
  • Interpret the mission, educational philosophy, and vision statements of Robeson Community College to the general public.
  • Maintain the integrity of the College and its related foundations.
  • Represent the College professionally and handle all student inquiries confidentially.
  • Participate in all aspects of institutional recruitment and planning processes.
  • Support discipline-specific student learning outcomes and assessment.
  • Identify potential services, testing workshops, and seminars that would benefit Robeson Community College and the Admissions Office.
  • Assist with the development and revision of all official policies of Robeson Community College as requested.
  • Organize procedures for the implementation of all official policies and regulations of Robeson Community College and the North Carolina Community College System (NCCCS).
  • Assist with the development of admissions and enrollment information for college marketing materials.
  • Stimulate and influence innovation and creativity at all levels within the organization.
  • Serve as a role model and advocate for curriculum programs within Robeson Community College.
  • Maintain compliance with established performance standards with the North Carolina Community College System, Robeson Community College, and other entities.
  • Implement the Enrollment Management Team policies and procedures for Robeson Community College.
  • Maintain intra-institution relationships with members of the Board of Trustees, administrative personnel, and other employees of the college.
  • Provide appropriate liaison support with the North Carolina Community College System, Robeson Community College, and other relational entities.
  • Collaborate with the NCCCS staff on public relations and marketing opportunities.
  • Promote Robeson Community College with local, state, regional, and national citizenry.
  • Provide appropriate liaison support with public schools in the region.
  • Participate in activities that promote and enhance the college’s image among its various publics.
  • Perform other duties as assigned by the President of Robeson Community College.

Qualifications

  • Education: Associate’s degree; Bachelor’s degree preferred.
  • Experience: Experience in an institution of higher learning, preferably a community college.
  • Other Qualifications: Must be able to demonstrate competencies in advising areas related to the functions of the position. Must be willing to work a nonstandard schedule to participate in recruitment events.

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