Admissions/Orientation Team Lead (Student Position)

Location: Big Rapids, MI 49307

Advertised salary: $14.00–$14.49 per hour

About the role

Do you have a strong interest in leadership, organization, and student success? Join the Admissions and Orientation Student Leadership Team and contribute to creating a positive and welcoming experience for prospective and incoming Ferris State University students. In this role, you will provide leadership and guidance to a team of student employees, supporting daily operations and serving as a point of contact within your designated functional area. This position includes cross-training in Tours, Communications, and Orientation, with a primary focus in one area. The role is designed to promote collaboration, inclusivity, and professional development while supporting the university’s enrollment and transition efforts.

Requirements

• Current Ferris State University student in good academic standing
• Demonstrated leadership experience, including the ability to lead, train, or mentor peers
• Strong organizational and time-management skills with the ability to manage multiple responsibilities
• Excellent written and verbal communication skills
• Ability to work effectively both independently and as part of a collaborative team
• Commitment to providing a welcoming, inclusive, and student-centered experience
• Reliability, professionalism, and the ability to serve as a positive role model
• Availability to work a flexible schedule, including evenings, weekends, and summer employment as required by departmental needs

Responsibilities

• Lead and mentor a team of student employees, fostering a professional, inclusive, and collaborative work environment
• Assist with onboarding, training, and ongoing development of student staff
• Create, manage, and adjust student employee schedules to ensure adequate coverage for daily operations and events
• Conduct regular audits and quality checks to ensure accuracy, compliance, and consistency with departmental standards
• Manage inventory, including tracking, organizing, and replenishing materials and supplies
• Serve as a primary point of communication between professional staff and student employees, relaying information clearly and effectively
• Lead and facilitate team meetings, trainings, and briefings to ensure alignment and preparedness
• Support the planning, coordination, and execution of admissions and orientation events, including summer and weekends as needed
• Oversee printing, processing, and distribution of materials related to admissions, tours, and orientation
• Assist with basic design and preparation of communications and materials in alignment with university branding standards
• Process forms, requests, and documentation accurately and in a timely manner
• Maintain professionalism and represent Ferris State University positively when interacting with prospective students, families, and campus partners
• Support cross-functional operations through collaboration with Tours, Communications, and Orientation teams

Additional Physical Requirements

• Ability to walk extended distances (up to 1.5 miles) while speaking, providing information, and engaging with groups during campus tours and events