Admissions Office Specialist (Higher Education)

Typical Day

• Utilizing the Customer Relationship Management system (CRM) to review and process applications
• Ensuring timely updates to student records and performing duplicate resolution in CRM and SISE
• Entering student applications and data into SIS, scanning documentation, and contacting applicants for issue resolution or additional information
• Serving as front-end administrative support via email, phone, and direct messaging
• Providing support for admissions events and ensuring compliance with FERPA requirements
• Training and directing college student personnel and performing related tasks as assigned

Qualifications

• Have completed at least 24 college credit hours in Administrative Support Technology (AST), Business Information Systems, Computer Information Systems, or Business Administration (BUS 1100, BUS 2030, BUS 2530, MKT 2520, ACC 1800, ACC 1810, ACC 1820 and CIS 1050)
• Hold an Associate’s degree or higher in any discipline
• Willing to work additional hours as needed
• Possess strong communication and organizational skills
• Proficient in using CRM and Student Information Systems
• Prior college Admission experience

Benefits

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

About Kelly

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Request for Accommodation

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center.

Recruitment Artificial Intelligence Notice

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.