Admissions Director

About the role

Complete Care at Kimberly Hall North is seeking a motivated, compassionate, and relationship-focused Admissions Director to join our leadership team. This position plays a vital role in welcoming residents and families, building referral partnerships, and supporting our mission of providing exceptional post-acute and long-term care. The ideal candidate is a self-starter with excellent communication and organizational skills who thrives in a fast-paced healthcare environment. We value professionalism, teamwork, integrity, and a commitment to outstanding customer service.

We welcome applicants from diverse backgrounds and encourage candidates with experience in skilled nursing, rehabilitation, hospital case management, healthcare marketing, admissions, or business development to apply. Equivalent combinations of education and experience will be considered.

Schedule

Full-time, day shift Monday-Friday (with weekend support as needed).

Responsibilities

• Responsible for managing, planning, and organizing the admission process.
• Apply sales and marketing principles when interacting with healthcare professionals including, but not limited to hospitals, home health agencies, case managers, area nursing homes, and physicians in private practice for purposes of generating referrals.
• Provide daily updates to the facility and support team.
• Conduct facility tours for potential admissions.
• Welcome guests and families upon admission.
• Other duties as assigned by supervisor.

Requirements

• Experience in Long Term Care required.
• Admissions or Healthcare Liaison experience required.
• BS degree in marketing, social work, or human sciences (desirable).
• Prior sales and marketing experience.
• Proven success increasing SNF census.
• Strong relationships with hospital case managers, social workers, and discharge planners.
• Experience with Medicare, Managed Care, and insurance authorizations.
• Comfort reviewing clinical referrals to identify appropriate admissions.
• Ability to collaborate closely with nursing, therapy, and the interdisciplinary team.
• Strong communication with residents and families throughout the admission process.
• Willingness to participate in marketing, networking, community outreach, and hospital visits.
• Data-driven approach using referral conversion rates, occupancy trends, and length-of-stay metrics to improve performance.

Benefits

• Opportunity to build a career with an established, highly successful organization in a caring and compassionate environment.
• Commitment to your growth and success.
• Work with employees who have become family.
• Work today, get paid today.