Admissions Counselor II

About the Role

The USC Primary Care Physician Assistant Program, part of the Department of Family Medicine at USC, is seeking an energetic, team-oriented, experienced Admissions Counselor II. This position offers remote work opportunities and is based at the Health Science – Alhambra campus.

Responsibilities

• Develop and implement recruitment strategies aligned with the mission and goals of the USC Primary Care Physician Assistant Program.
• Assess the effectiveness of recruitment and outreach efforts and recommend or implement modifications as needed.
• Plan, coordinate, and participate in recruitment and outreach events, including in-person college fairs and virtual activities such as information sessions, Pre-Health and Pre-PA club presentations, and other outreach events.
• Represent the program at recruitment activities.
• Review and evaluate applications in accordance with the program’s mission, admissions policies, and established guidelines.
• Counsel prospective applicants in person and virtually regarding the application process, prerequisites, admissions requirements, and program expectations.
• Respond to prospective student and applicant inquiries through in-person, virtual, email, and telephone communication.
• Review applicant and student records, enter and maintain data, update application information, and generate correspondence, reports, and lists using student and admissions databases.
• Lead and assist in the development of communications and marketing materials, including Mailchimp communications, brochures, flyers, digital advertising campaigns, presentations, and other recruitment materials.
• Lead and assist with major program and admissions events, such as Interview Days, new student orientation, program retreats, and other special events.
• Collaborate with faculty, staff, students, and university partners to support recruitment, admissions, and program initiatives.
• Serve on department or university committees as requested and participate in special projects and short-term assignments.
• Support recruitment efforts designed to reach and engage prospective applicants from a broad range of backgrounds and experiences.
• Perform other related duties as assigned or requested.

Requirements

• Bachelor’s degree.
• Experience in admissions and recruitment in an academic or higher education setting, including knowledge of transfer credit policies and financial aid programs.
• Strong analytical skills, with the ability to gather, analyze, evaluate, and assess large amounts of physical and digital data.
• Demonstrated skills in interviewing, counseling, conflict resolution, problem-solving, and decision-making.
• Proven ability to interpret, analyze, and apply relevant policies, procedures, regulations, and requirements.
• Excellent organizational skills, strong attention to detail, and the ability to effectively manage multiple responsibilities and priorities.
• Strong interpersonal and diplomatic skills, with the ability to communicate tactfully and professionally with staff and diverse individuals and groups.
• Demonstrated leadership and collaboration skills, including the ability to guide diverse, high-performing teams and foster an environment of trust, collaboration, transparency, and accountability.
• Excellent written, verbal, presentation, and public-speaking skills, including experience developing communication plans, instructional materials, presentations, and related content.
• Must be available to work nights and weekends on occasion.

Preferred Qualifications

• Minimum of two years of experience in admissions, recruitment, higher education, student services, or a related area.
• Experience working with customer relationship management (CRM), admissions, or student information systems.
• Experience with social media, digital communications, and recruitment marketing.
• Experience using workplace communication and productivity platforms, such as Microsoft Office, Zoom, Slack, and similar tools.
• Experience developing and implementing recruitment and outreach strategies designed to engage prospective applicants from a broad range of backgrounds.

Pay

The annual budgeted salary range for this position is $66,962.45–$73,819.68.

When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.