Admissions Counselor I - Office of Admissions

About the role

The Admissions Counselor I serves as a primary university contact for prospective students, applicants, admitted students, families, counselors, and community partners within an assigned territory. The position provides timely guidance throughout the college-selection, admission, and enrollment process; represents The University of Texas at Austin through in-person and virtual recruitment activities; and uses data, relationship-building, and responsive service to advance institutional enrollment goals. The role works with Recruitment supporting Pathways, Partnerships and Pipelines; Orientation; First-Year Experience; academic units; and other campus partners to provide accurate information, strengthen referrals and handoffs, support student transitions, and create a more coherent experience from initial engagement through enrollment and entry into the university community.

Responsibilities

• Advise prospective students, applicants, admitted students, and families throughout the college-selection, admission, and enrollment process.
• Respond to questions through phone, email, virtual engagement, and in-person meetings; provide individualized guidance; and connect students and families with appropriate university resources.
• Use territory data, engagement indicators, institutional priorities, and assessment findings to plan, implement, and evaluate recruitment activities.
• Represent the university at high school, community college, regional, community-based, and on-campus recruitment programs and events.
• Support Longhorn Orientation and First-Year Experience, Pathways, Partnerships and Pipelines programs and events as assigned.
• Travel frequently throughout the assigned territory and other areas as assigned, and operate a personal, rental, or university vehicle as needed.
• Present clear and accurate information about the undergraduate experience, academic opportunities, educational value, admission and enrollment processes, available pathways, orientation, and the transition to the first year.
• Tailor presentations and outreach to the needs of students, families, counselors, and community partners.
• Build and sustain relationships with high schools, school districts, community colleges, alumni, community-based organizations, businesses, and educational or pathway partners.
• Maintain regular communication, learn partner priorities, identify opportunities for collaboration, and share relevant feedback with the Senior Program Coordinator.
• Promote awareness of available admission pathways and identify students who may benefit from pathway opportunities.
• Support pathway outreach, recruitment, referrals, and transition activities.
• Maintain timely and accurate records of student interactions and outcomes in Slate.
• Review admission