Admissions Counselor - Graduate Admissions - 996889

About the role

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. NSU offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

Responsibilities

• Manages a defined portfolio of inquiries and applicants from inquiry through admissions decision
• Maintains consistent communication cadence and documents all activity in CRM
• Identifies stalled applicants and conducts appropriate follow-up in accordance with admissions policies
• Ensures all inquiries are assigned a final disposition by the end of each term with accurate reasoning
• Ensures all applicants receive a final decision prior to the start of term
• Reviews “ready-for-review” applicants within established timeframes
• Provides accurate advisement on admissions requirements, program fit, and next steps
• Supports follow-up activities and admitted applicant communications
• Participates in events, presentations, and cross-functional outreach and recruitment activities to provide program information
• Provides feedback on process bottlenecks and applicant trends
• Maintains data integrity and confidentiality across all systems
• Completes special projects as assigned

Requirements

• Knowledge: Digital Media, Customer and Personal Service, English Language, Communications and Outreach, Office Technology
• Skills: Service Orientation, Active Listening, Critical Thinking, Speaking, Reading Comprehension, Social Perceptiveness, Judgment and Decision Making, Self-Direction
• Abilities: Deductive Reasoning, Problem Sensitivity, Inductive Reasoning, Near Vision, Speech Recognition, Speech Clarity, Near Vision, Work Schedule, Travel, Physical Activity, Lifting, Transportation

Qualifications

• Bachelor's Degree in a relevant field
• One (1) year of student services-related experience
• Bilingual (English & Spanish) is preferred

Benefits

NSU offers a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more.

Pay

$47,000.00 annually

Schedule

May be required to work nights or weekends as operational needs require.