Admissions Counselor – Graduate Admissions - 994801

About the role

Nova Southeastern University (NSU) was founded in 1964 and is a not-for-profit, independent university known for academic excellence and innovation. NSU offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans, and much more. NSU is a tobacco-free university that cares about the health and welfare of its students, faculty, staff, and campus visitors.

Responsibilities

• Manages a defined portfolio of inquiries and applicants from inquiry through admissions decision
• Maintains consistent communication cadence and documents all activity in CRM
• Identifies stalled applicants and conducts appropriate follow-up in accordance with admissions policies
• Ensures all inquiries are assigned a final disposition by the end of each term with accurate reasoning
• Ensures all applicants receive a final decision prior to the start of term
• Reviews “ready-for-review” applicants within established timeframes
• Provides accurate advisement on admissions requirements, program fit, and next steps
• Supports follow-up activities and admitted applicant communications
• Participates in events, presentations, and cross-functional outreach and recruitment activities to provide program information
• Provides feedback on process bottlenecks and applicant trends
• Maintains data integrity and confidentiality across all systems
• Completes special projects as assigned

Requirements

• Knowledge: Digital Media, Customer and Personal Service, English Language, Communications and Outreach, Office Technology
• Skills: Service Orientation, Active Listening, Critical Thinking, Speaking, Reading Comprehension, Social Perceptiveness, Judgment and Decision Making, Self-Direction
• Abilities: Deductive Reasoning, Problem Sensitivity, Inductive Reasoning
• Physical Requirements: Speech Recognition, Speech Clarity, Near Vision, Work Schedule, Travel, Physical Activity, Equipment Use, Lifting, Transportation

Qualifications

• Bachelor's Degree in a relevant field
• One (1) year of student services-related experience

Benefits

NSU offers a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans, and much more.

Pay

$47,000.00 annually

Schedule

May be required to work nights or weekends as operational needs require.