Admissions Counselor Full time Days

Job Description

You will be responsible for completing registration of patients in a behavioral health setting, verifying insurance eligibility, entering insurance authorizations, signing patients in to the hospital, triaging incoming phone calls to the admissions area and providing administrative and clerical support services to management and clinical staff.

Obtaining demographic and insurance information in order to complete patient registration in EPIC
Orienting patients to the inpatient hospital setting and explaining admission process
Completing the admissions process, obtaining patient consent to treatment, explaining legal status and reviewing patient rights
Verifying insurance coverage and documenting insurance verification and authorizations
Assisting in maintaining safety in patient area by responding to patient needs and inquiries, keeping patients informed of admission progress and escorting patients to the unit
Offering referral information to patients that do not meet criteria for admission
Offering information, referral & crisis intervention service to persons telephoning or visiting the site

Qualifications

• Minimum HS diploma, Bachelors or Associates degree preferred
• Knowledge of electronic medical records
• Knowledge of behavioral health insurance coverage
• Ability to interact with patients and colleagues in a professional manner, good customer service skills, able to multi-task and work in a fast-paced, multi-person office, comfortable with behavioral health patient population
• Minimum 1-2 years experience in hospital registration/admission/insurance verification
• Fluent in English with ability to communicate well both verbally and in writing

Pay

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

About the Role

Beth Israel Lahey Health is a growing team of more than 35,000 people working together to provide high-quality care to patients in the communities we serve. Our mission is to improve the health and well-being of every person we touch. Your skill and compassion can make us even stronger.

Schedule

Details about the schedule are not specified in the job posting.

Benefits

Details about benefits are not specified in the job posting.

Skills

Details about required skills are not specified in the job posting.

Benefits

Details about employee benefits are not specified in the job posting.

Pay

Details about pay are not specified in the job posting.