Financial Counselor Full Time Days

Responsibilities

• Verifies insurance benefits and obtains authorization/pre-certification on all inpatient, Outpatient, and ER accounts as required by the insurance company.
• Documents all financial information and follow up into the hospital information system.
• Scans insurance and financial documents into document imaging.
• Aids patients/guarantors in understanding their financial responsibilities for health care provided.
• Completes financial statements, and assesses patients for possible Charity and Medicaid assistance.
• Collections co-pays, deductibles and self-pay money as applicable.
• Aids with the registration process as requested.
• Maintains good public relations with hospital personnel, physicians and their staff, insurance companies, and patients.
• Performs miscellaneous duties as assigned.

About the role

Lakewood Ranch Medical Center (LWRMC) is an award-winning, high-quality, acute-care hospital accredited by The Joint Commission. It consistently ranks high in terms of quality, safety and patient satisfaction. The medical staff includes more than 750 physicians and allied health professionals who practice in a wide range of specialties. LWRMC offers comprehensive benefits including competitive compensation, career development opportunities, excellent medical, dental, vision, and prescription drug plans, generous paid time off, a 401(k) with company match and discounted stock plan, tuition reimbursement, SoFi Student Loan Refinancing Program, Employee Assistance Program, and more.

Qualifications

• High School Diploma; 2 year degree preferred.
• One year experience in a medical setting required.
• Demonstrated collections experience.
• Minimum of 16 hours training with Quality Director and 40 hours departmental orientation.
• Communication and interpersonal skills, basic computer skills and customer service skills required.
• Able to type 40 WPM with accuracy in spelling.
• Medical terminology and knowledge of third party requirements.
• Able to handle stressful situations.
• Able to be flexible in work schedule.