Admissions Counselor (DAY SHIFT)
Masonicare · Wallingford, CT · 3 wk ago
EducationPart-time
24 hrs/wk, part-time weekend position with benefits.
Schedule
- Friday: 12:00 PM – 6:00 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: 9:00 AM – 3:00 PM
- Monday: 12:00 PM – 6:00 PM
Responsibilities
- Respond to admission inquiries via hospital, referral source, telephone, or walk-in and provide pertinent information.
- Maintain and foster public relations with customers, both internal and external.
- Assess individual financial status, evaluate care needs based on medical and functional information, and assign level of care to place applicants on the waitlist for the appropriate service area.
- Provide supportive care and guidance to applicants and their families regarding continuing care needs for community or institutional services.
- Ensure PASSR/ASCEND process is completed by appropriate staff for new residents for admission and verify financial eligibility has been met.
- Coordinate pre-admission/admission conferences with representatives of the care center team (director, care coordinator, social worker) to ensure transfer of medical, social, and financial/insurance information.
- Screen referrals of patients from hospitals and the community for admission to rehab/sub-acute units and coordinate acceptance with the care center team (care coordinator, social worker, clinical coordinator).
- Maintain the waitlist for applications to long-term care units and work with the Social Worker to process them to the Finance Department.
- Sign in all long-term care applicants on admission, copy, and distribute paperwork accordingly.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree preferred.
- 3–5 years of admissions experience with knowledge of Medicare, Medicaid, and insurance verification.