Admissions Counselor

Western Wyoming College (Western) is a two-year college located in Rock Springs, Wyoming, serving a diverse student population from the local community and beyond. The college offers one-year certificates, two-year associate degrees, and selected four-year degrees, including a Bachelor of Applied Science in Business Management, designed to prepare learners for transfer or immediate entry into the workforce.

About the role

The Admissions Counselor is a full-time, on-site role based in Rock Springs, WY, responsible for guiding prospective students and their supporters through the admissions process. This position requires consistent on-campus presence and occasional evening or weekend activities for outreach and events.

Responsibilities

• Meet with prospective students and respond to inquiries via phone, email, and in-person visits.
• Provide information about academic programs, campus life, and financial aid resources.
• Conduct campus tours and participate in recruitment events and college fairs.
• Build relationships with high schools, community organizations, and other partners.
• Evaluate applications and assist with enrollment steps.
• Collaborate closely with faculty and staff to support a smooth transition from prospect to enrolled student.

Qualifications

• Strong interpersonal and communication skills to interact effectively with prospective students, families, and campus colleagues.
• Customer service and sales skills to engage prospective students, address questions, and support recruitment and conversion goals.
• Understanding of education environments and student development to effectively explain academic pathways and college resources.
• Ability to present information clearly in group settings, conduct campus tours, and represent the college at outreach events.
• Organizational and time management skills to handle multiple priorities, follow up with prospects, and meet deadlines.
• Proficiency with standard office software, databases, and online communication tools; experience with CRM or admissions systems is beneficial.
• Demonstrated commitment to equity, inclusion, and serving students from varied backgrounds.
• Associate or bachelor’s degree in a relevant field such as Education, Counseling, Communications, Business, or a related discipline preferred.
• Prior experience in admissions, student services, recruitment, or customer-focused roles is an asset.