Admissions Counselor

Newport News, Virginia

Overview

The College Admissions Counselor acts as a primary representative of the institution, managing a specific program to identify, attract, and enroll a high-quality and diverse student body. This role involves extensive outreach, evaluating complex application credentials, and providing high-level guidance to prospective students and their families throughout the enrollment lifecycle. Demonstrates Compliance & Integrity by adhering strictly to all institutional policies, ABHES accreditation standards, and state/federal regulations, ensuring the highest level of integrity in every student interaction.

Responsibilities

• Drive Enrollment Success: Achieve individual and college-wide enrollment objectives by engaging with prospective healthcare students and guiding them through the specialized admissions process for nursing and allied health programs.
• Relationship Building: Establish and maintain meaningful connections with applicants, providing the high-touch communication and support necessary to navigate the enrollment process specific to RCHS.
• Data Management: Collaborate with the admissions team to ensure accurate and timely input throughout the enrollment cycle, specifically tracking prospective student communications, academic needs (such as ATI-TEAS scores and prerequisite completion), and critical onboarding tasks.
• SIS Proficiency: Utilize the college's Student Information System (SIS) to manage admissions activities, maintain data accuracy, and streamline the transition from prospective students to enrolled health sciences candidates.
• Professional Development: Participate actively in training initiatives to stay current on 2026 healthcare education trends and Riverside Health system updates, enhancing your skills to better serve our future providers.

Requirements

Education

• High School Diploma or GED (Required)
• Associate's Degree, Business, Healthcare Administration, Higher Education, or related field (Required)
• Bachelor's Degree, Business, Healthcare Administration, Higher Education, or related field (Preferred)

Experience

• 1 year in Higher Education, Admissions; Administrative/Office Assistant, Sales experience (Required)

Skills and Abilities

• Service Excellence: A commitment to providing outstanding service that prioritizes the needs of our future healthcare students, ensuring they feel supported from inquiry to the first day of classes.
• Goal-Oriented: A results-driven approach with efficient use of time and resources to achieve enrollment objectives for the College’s nursing and allied health programs.
• Problem Solver: A solutions-oriented mindset focused on helping students overcome hurdles—such as navigating financial aid or meeting prerequisites—to ensure their success and the success of the institution.
• Teamwork & Initiative: A proactive commitment to collaborating with faculty and colleagues to ensure student success. You take the initiative to support the Admissions team and lead outreach efforts that maintain Riverside’s status as a top-tier healthcare educator.
• Flexibility: Requires availability for occasional evening and weekend hours to support ATI testing sessions and departmental recruitment initiatives.

Licenses and Certifications

• Association of Collegiate Registrars and Admissions Officers (VACRAO or AACRAO) (Preferred)

Pay

Hiring Range: $19.70 - $25.63/Hourly. Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Schedule

• Full-time
• Permanent
• Occasional evening and weekend hours required