Admissions Counselor

About the role

The Admissions Counselor plays a key role in supporting the University’s recruitment and enrollment efforts by providing exceptional service to prospective students and their families.

Responsibilities

• Serve as the primary point of contact for prospective students and families within an assigned territory.
• Provide personalized counseling on admissions, scholarships, financial aid, and academic programs.
• Develop and maintain relationships with high school counselors.
• Communicate regularly regarding student applicants and visit opportunities.
• Represent the University at high school visits, college fairs, community events, and other external engagements.
• Communicate regularly and effectively with prospective students and their families through email, phone, text, virtual, and in-person meetings.
• Maintain accurate and timely records using the University’s CRM system to ensure data integrity and effective communication.
• Monitor strategic goals for assigned territory, including applications, admits, and enrolled students.
• Coordinate and participate in on-campus recruitment events, such as Preview Days, Scholarship Competitions, and Info Sessions.
• Strategically plan and execute off-site travel and recruitment visits, managing time and productivity independently.
• Invite key influencers (e.g., school counselors) to visit campus or attend special events.
• Review and evaluate student applications, academic records, and transcripts using institutional guidelines.
• Use predictive modeling, historical data, and CRM insights to inform recruitment and outreach strategies.
• Assess prospective student needs and align them with University offerings and support services.
• Make recommendations on admissions decisions based on academic preparation and University policy.

Requirements/Minimum Qualifications

• Demonstrate professionalism, ethical behavior, and respect for students, families, colleagues, and community partners.
• Contribute positively to a collaborative admissions team by sharing ideas, supporting peers, and engaging in continuous improvement efforts.
• Adhere to all University policies, departmental procedures, and supervisor guidance, including expectations for attendance, punctuality, and conduct.
• Communicate effectively in person and in writing, with strong interpersonal skills.
• Possess high energy, strong organizational skills, and attention to detail.
• Demonstrate ability to work independently and as part of a team in a fast-paced environment.
• Able to present the University in a positive and professional manner to individuals and groups on and off campus.
• Valid driver’s license required. Willingness and ability to travel regionally and work evenings and weekends as needed.
• Bachelor’s degree required.
• Experience with Slate CRM systems and/or data-informed decision-making preferred.

Qualifications

• Student-centered mindset.
• Attention to detail.
• Ability to work with diverse populations.

Skills

• Strong communication and interpersonal skills.
• Organizational skills.
• Attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Positive and professional demeanor.
• Ability to present the University in a positive and professional manner to individuals and groups on and off campus.

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Life Insurance
Tuition Discount
Retail Savings Plan - 403B
Paid Vacation and Sick Time Accruals
Paid Holiday time and additional University days off
Employee Discounts & Services
Free Parking
Onsite Health & Wellness Center