Admissions Counselor

Scope

Skyland Trail, a nonprofit mental health residential treatment program for adults and adolescents in Atlanta, is seeking an Admissions Counselor. The Admissions Counselor will be responsible for answering intake calls, providing excellent customer service, completing clinical assessments, and conceptualizing potential admitting clients.

Responsibilities

• Triage phones calls, perform crisis counseling, family sessions, and conduct psychosocial and other assessments.
• Clinically conceptualize potential admissions, including assessing clients, family questionnaire/interview, and recording findings.
• Provide guidance to families and clients throughout the admissions process, including phone calls, tours, and face-to-face consultations.
• Coordinate care with referral sources such as hospitals, psychiatrists, therapists, and other mental health facilities.
• Keep written accounts of all calls, referral sources, and clinical correspondence.
• Gather and incorporate all pre-admission testing from clients and families into clients' records.
• Document all assessments, phone calls, and admissions to the program via electronic medical records systems prior to admissions.
• Complete admission paperwork with new admissions and their families.
• Complete Mini International Neuropsychiatric Interview (MINI), Columbia-Suicide Severity Rating (C-SSRS), and Montreal Cognitive Assessment (MoCA) on all new admissions.
• Write psychosocial assessments for all clients.
• Attend appropriate meetings as needed: staffing meetings, weekly admissions meetings, weekly clinical supervision, and quarterly all-staff meetings.
• Perform other duties as assigned.

Competencies

• Strong clinical skills
• Effective crisis management skills
• Negotiation skills
• Knowledge of emergency procedures for fire, disaster, and unplanned incidents
• Medical records management
• Computer skills

Salary & Benefits

• Competitive salary commensurate with experience.
• Benefits include: 9 paid organization-wide holidays, 1 paid personal holiday, accrued PTO, medical, dental, and vision insurance plans, employer match toward 403(b) retirement savings account for eligible employees, employee assistance program for free or reduced financial counseling, mental health counseling, and other confidential professional assistance.
• Skyland Trail is a Public Service Loan Forgiveness (PSLF) qualified employer.
• Full-time employees may qualify for the federal student loan forgiveness program.

Workplace Culture

• Skyland Trail is a nonprofit mission-focused organization with five campuses in Atlanta and about 150 employees.
• Employees work collaboratively in small teams and participate in cross-departmental committees and working groups to ensure quality and performance improvement.
• The organization values diversity, inclusion, and cultural equity.

Commitment to Community Health

• Skyland Trail values the health of its staff and clients and has implemented measures to ensure a healthy campus and community, including being a 100% nicotine-free campus and requiring employees to be fully vaccinated for COVID-19 and receive an annual CDC-approved influenza vaccination.